Insurance Commissioner Vicki Schmidt announces over $202 million in recoveries for Kansas policyholders

Insurance Commissioner Vicki Schmidt announces over $202 million in
recoveries for Kansas policyholders

Topeka, Kan. - Kansas Insurance Commissioner Vicki Schmidt, today, announced the Kansas Department of Insurance recovered $56.7 million for Kansans in 2025. The total amount recovered for Kansans since Commissioner Schmidt took office in 2019 is $202.7 million.

"The work we do consistently puts more money back in the pockets of Kansans," said Commissioner Vicki Schmidt. "Kansans know when they call the Department of Insurance, we're not just going to answer the phone; we're going to help."

Funds considered "recovered" are calculated when Department staff assists individuals in need of support during their insurance claims process. If a dispute arises between a policyholder and an insurance company, regardless of the type of insurance, the Kansas Department of Insurance investigates the complaint. Department staff work with the consumer and the company to ensure the insurance policy is followed and benefits are paid accordingly. In 2025, $29.2 million has been recovered for Kansans though the Consumer Assistance Division.

In addition, staff have assisted Kansans in locating life insurance policies and annuity contracts of a deceased family member or close relationship through the Life Insurance Policy Locator (LIPL), a tool provided to states through the National Association of Insurance Commissioners. In 2025, $27.5 million has been recovered for Kansans through the LIPL. 2025 recoveries are not final as the LIPL numbers are still being totaled, and cases are still being closed.

A county-by-county breakdown of the recoveries can be found here: [here]

If you or someone you know is having trouble with an insurance claim, please contact the Kansas Department of Insurance Consumer Assistance Division at 785-296-3071, email [email protected], or visit the Department online at insurance.kansas.gov for any claims-related questions or concerns.