03/03/2026 | Press release | Distributed by Public on 03/03/2026 15:52
Management's Discussion and Analysis of Financial Condition and Results of Operations.
The following discussion and analysis of our financial condition and results of operations should be read in conjunction with the consolidated financial statements and related notes thereto included in Item 8 "Financial Statements and Supplementary Data" in this Annual Report. This section of this Annual Report generally discusses 2025 and 2024 items and year-to-year comparisons between 2025 and 2024. Discussions of 2024 items and year-to-year comparisons between 2024 and 2023 are not included in this Annual Report, and can be found in "Management's Discussion and Analysis of Financial Condition and Results of Operations" in Part II, Item 7 of our Form 10-K for the fiscal year ended December 31, 2024 filed with the SEC on March 7, 2025.
Executive Overview
We are a leading omni-commerce business solutions provider to CPG manufacturers and retailers. We have a strong platform of essential, business critical services like headquarter sales, retail merchandising, in-store sampling, digital commerce and shopper marketing. We generate demand for brands and retailers of all sizes, helping get the right products on the shelf, whether physical or digital, and into the hands of consumers in every way they shop. We use a scaled platform to innovate as a trusted partner with our clients, solving problems to increase their efficiency and effectiveness across a broad range of channels.
Beginning in fiscal year 2024, we reported our results under three segments, Branded Services, Experiential Services and Retailer Services, reflecting the organizational realignment implemented on January 1, 2024. The prior-period segment information has been recast to conform to the new structure, and no further changes were made to our reportable segments during fiscal year 2025.
We continued to execute the portfolio simplification strategy initiated in 2024, including the disposition of certain non-core businesses that met the discontinued operations criteria and the associated reclassification of prior-period results. Additional details regarding discontinued operations, divestitures and the deconsolidation of our European joint venture are provided in Note 2-Discontinued Operations, Divestitures and Deconsolidation of European Joint Venture.
Through our Branded Services segment, which generated approximately 32.9% and 36.6% of our revenues in the years ended December 31, 2025 and 2024, respectively, we provide services to branded CPG manufacturers through three main categories: brokerage, branded merchandising and omni-commerce marketing services. Brokerage services is primarily an outsourced sales and services agency for branded CPG manufacturers at retailer headquarters, in-store and online. Additionally, we lead with insights to execute branded merchandising strategies for branded CPG manufacturers related to merchandising in-store and online to drive product sales. Our omni-commerce marketing services primarily relate to digital and field marketing services, including shopper marketing, targeted advertising, interactive design and development, inventory management, application development and content management solutions.
Through our Experiential Services segment, which generated approximately 40.5% and 36.3% of our revenues in the years ended December 31, 2025 and 2024, respectively, we help brands and retailers reach consumers and convert shoppers into buyers through in-store and online sampling and demonstrations. We manage highly customized, large-scale sampling programs for leading brands and retailers. We also manage, organize and execute special events for brands and retailers, including large-scale meetings, mobile tours, summits and festivals.
Through our Retailer Services segment, which generated approximately 26.6% and 27.1% of our revenues in the years ended December 31, 2025 and 2024, respectively, we provide end-to-end advisory, retailer merchandising and agency services to retailers. Advisory services primarily consist of consulting services related to private brand development, including coordination related to the sourcing, manufacturing, branding and distribution of private label products to the end retailer. Retailer merchandising services primarily relate to the execution of merchandising strategies, including traditional services such as interior store construction, store resets, category updates and new item implementation. Agency services primarily consist of providing marketing strategies within retail locations, including retail media networks, and analyzing shopper behavior to offer planning, execution and measurement of insight-based, retailer-specific promotions that target retailers' specific shopper base to drive product sales.
Executive Summary
|
Year Ended December 31, |
Change Reported |
|||||||||||||||
|
(amounts in thousands) |
2025 |
2024 |
$ |
% |
||||||||||||
|
Revenues |
$ |
3,542,642 |
$ |
3,566,324 |
$ |
(23,682 |
) |
(0.7 |
)% |
|||||||
|
Operating loss from continuing operations |
$ |
(126,466 |
) |
$ |
(294,983 |
) |
$ |
168,517 |
57.1 |
% |
||||||
|
Net loss from continuing operations |
$ |
(227,735 |
) |
$ |
(378,404 |
) |
$ |
150,669 |
39.8 |
% |
||||||
|
Adjusted Net Income(1) |
$ |
61,578 |
$ |
75,712 |
$ |
(14,134 |
) |
(18.7 |
)% |
|||||||
|
Adjusted EBITDA(1) |
||||||||||||||||
|
Branded Services |
$ |
142,978 |
$ |
181,465 |
$ |
(38,487 |
) |
(21.2 |
)% |
|||||||
|
Experiential Services |
101,484 |
75,697 |
25,787 |
34.1 |
% |
|||||||||||
|
Retailer Services |
87,345 |
98,852 |
(11,507 |
) |
(11.6 |
)% |
||||||||||
|
Adjusted EBITDA from Continuing Operations |
$ |
331,807 |
$ |
356,014 |
$ |
(24,207 |
) |
(6.8 |
)% |
|||||||
We reported a net loss of $227.7 million during fiscal year 2025, compared to a net loss of $378.4 million in the prior year. The year-over-year improvements reflect strong performance in our Experiential Services segment driven by increased demand and effective execution, lower selling, general and administrative expenses, and significantly lower non-cash goodwill and intangible asset impairments compared to 2024. Results also benefited from one-time gains related to divestitures and recoveries associated with the Take 5 Matter. These positive drivers were partially offset by declines in our Branded Services and Retailer Services segments.
Adjusted EBITDA was $331.8 million for the fiscal year 2025 compared to $356.0 million in the prior year. While Experiential Services delivered meaningful growth supported by higher demand and solid operating execution, broader macroeconomic headwinds and softer client activity in our Branded Services and Retailer Services segments more than offset this growth.
Factors Affecting Our Business and Financial Reporting
There are a number of factors that affect the performance of our business and the comparability of our results from period to period including:
How We Assess the Performance of Our Business
Revenues
Branded Services segment revenues are primarily recognized in the form of commissions, fee-for-service and cost-plus fees for providing headquarter relationship management, execution of merchandising strategies and omni-commerce marketing services.
Experiential Services segment revenues are primarily recognized in the form of fee-for-service and cost-plus fees for providing in-store, digital sampling and demonstrations, where the Company manages highly customized, large-scale sampling programs for leading brands and retailers.
Retailer Services segment revenues are primarily recognized in the form of commissions, fee-for-service and cost-plus fees for providing consulting services related to private brand development, the execution of merchandising strategies and marketing strategies within retailer locations, including retail media networks and analyzing shopper behavior.
Cost of Revenues
Our cost of revenues consists of both fixed and variable expenses primarily attributable to the hiring, training, compensation and benefits provided to both full-time and part-time teammates, as well as other project-related expenses. A number of costs associated with our teammates are subject to external factors, including inflation, increases in market specific wages and minimum wage rates at federal, state and municipal levels and minimum pay levels for exempt roles. Additionally, when we enter into certain new client relationships, we may experience an initial increase in expenses associated with hiring, training and other items needed to launch the new relationship.
Selling, General and Administrative Expenses
Selling, general and administrative expenses consist primarily of salaries, payroll taxes and benefits for corporate and shared-service personnel. Other overhead costs include information technology, professional services fees, including accounting and legal services, and other general corporate expenses. As a public company, we incur additional expenses associated with compliance and reporting obligations, including costs related to the requirements of a publicly traded company. These costs include director and officer insurance, investor relations activities, audit and external reporting costs, and other governance-related professional services. Selling, general and administrative expenses also reflects expenses associated with our internal reorganization and transformation initiatives, including severance, professional services related to process redesign, system implementation support, and other non-recurring items tied to organizational changes.
Impairment of Goodwill
Goodwill represents the excess of the purchase price over the fair value of the net identifiable tangible and intangible assets acquired in an acquisition. We test for impairment of goodwill at the reporting unit level. We generally combine components that have similar economic characteristics, nature of services, types of clients, distribution methods and regulatory environment. Changes to our operating segments effective January 1, 2024, as described in Note 17-Operating Segments and Geographic Information, resulted in a change to our reporting units (Branded Services, Branded Agencies, Experiential Services, Merchandising and Retailer Agencies). As a result, the Company performed the required impairment assessments directly before and immediately after the change in reporting units as of January 1, 2024. The assets and liabilities were reassigned to the applicable reporting units and allocated goodwill using the relative fair value approach. The estimated fair values of the underlying reporting units were determined based on a combination of the income and market approaches. The income approach utilizes estimates of discounted cash flows for the
underlying business, which requires assumptions for growth rates, EBITDA margins, terminal growth rate, discount rate, and incremental net working capital, all of which require significant management judgment. The market approach applies market multiples derived from historical earnings data of selected guideline publicly traded companies that are first screened by industry group and then further narrowed on the reporting units' business descriptions, markets served, competitors, EBITDA margins and revenue size. We compared a weighted average of the output from the income and market approaches to compute the fair value of the reporting units. The assumptions in the income and market approach are based on significant inputs not observable in the market and thus represent Level 3 measurements within the fair value hierarchy. We based our fair value estimates on assumptions we believe to be reasonable but which are unpredictable and inherently uncertain. A change in these underlying assumptions would cause a change in the results of the tests and, as such, could cause fair value to be less than the carrying amounts and result in an impairment of goodwill in the future. Additionally, if actual results are not consistent with the estimates and assumptions or if there are significant changes to our planned strategy, it may cause fair value to be less than the carrying amounts and result in an impairment of goodwill in the future.
Other (Income) Expenses
Interest Expense
Interest expense relates primarily to borrowings under our material debt agreements as described below. See " -Liquidity and Capital Resources."
Depreciation and Amortization
Amortization Expense
As a result of the 2014 Topco Acquisition, we acquired significant intangible assets, the value of which is amortized, on a straight-line basis, over 15 years from the date of the 2014 Topco Acquisition, unless determined to be indefinite-lived. Included in our Depreciation and amortization expense is amortization of acquired intangible assets. We have ascribed value to identifiable intangible assets other than goodwill in our purchase price allocations for companies we have acquired. These assets include, but are not limited to, client relationships and trade names. To the extent we ascribe value to identifiable intangible assets that have finite lives, we amortize those values over the estimated useful lives of the assets. Such amortization expense, although non-cash in the period expensed, directly impacts our results of operations. It is difficult to predict with any precision the amount of expense we may record relating to future acquired intangible assets.
Depreciation Expense
Depreciation expense relates to property and equipment used in our operations, including leasehold improvements, furniture and fixtures, computer hardware, and internally developed and capitalized software. Although property and equipment represent a modest portion of our total asset base, depreciation expense has increased in recent periods due to higher levels of investment in information technology and capitalized software, including expenditures associated with the implementation of our new ERP system. These technology-related investments are depreciated over their estimated useful lives and contribute to period-to-period variability in depreciation expense.
Income Taxes
Income tax expense and our effective tax rates can be affected by many factors, including state apportionment factors, our acquisitions and divestitures, tax incentives and credits available to us, changes in judgment regarding our ability to realize our deferred tax assets, changes in our worldwide mix of pre-tax losses or earnings, changes in existing tax laws and our assessment of uncertain tax positions.
Cash Flows
We generate cash primarily through the receipt of fees for services performed, which generally require limited working capital and modest levels of capital expenditure relative to our overall scale. As a result, our operating model has historically produced positive operating cash flows, subject to fluctuations in client program timing, incentive compensation, and changes in working capital.
Our principal sources of liquidity include cash flows from operations, availability under our Revolving Credit Facility, and, when applicable, proceeds from divestitures. Our primary uses of cash are operating expenses, working capital requirements, interest payments on our indebtedness, and scheduled or opportunistic repayments of debt.
Investing activities generally reflect capital expenditures related to technology and infrastructure. Recent investing activity has been driven by our ERP initiative and related modernization efforts, including capitalized software development and upgrades to our information systems. These investments are intended to enhance scalability, improve operating efficiency, and strengthen financial and operational controls
Transformation Strategy
In July 2024, we announced a restructuring plan as part of our transformation strategy to improve our cost structure and to implement various other efforts to improve operating efficiency. The restructuring plan was designed to simplify the organization that supports the new segments after the divestitures and related transitions as well as to generate operational efficiencies during a time of market challenges affecting our clients. The overall project was substantially completed at the end of fiscal year 2024.
Reorganization expenses
Beginning in the first quarter of fiscal year 2023, we engaged third-party professional service consultants to assist in identifying and implementing operational efficiencies and cost-saving strategies. These efforts focused on internal process optimization and workforce alignment to our cost structure with current business needs. During the year ended December 31, 2025, we incurred $62.9 million in reorganization expenses related to various internal reorganization activities, including professional fees, lease exit costs, severance, and nonrecurring compensation costs, compared to $88.8 million during the year ended December 31, 2024. These amounts were recognized in "Selling, general, and administrative expenses" in the Consolidated Statements of Operations and Comprehensive Loss.
Restructuring expenses
In the third quarter of fiscal year 2024, we initiated restructuring actions as part of our broader reorganization. These actions included offering a Voluntary Early Retirement Program ("VERP") to certain eligible U.S.-based employees, resulting in $0.6 million and $9.9 million of settlement charges and special termination benefits recognized in "Selling, general and administrative expenses" during the years ended December 31, 2025 and 2024, respectively.
In September 2024, we also launched a cost-savings program to improve operational performance and align our cost structure with current revenue levels. This program included special termination benefits associated with a reduction-in-force ("2024 RIF") and other optimization initiatives. During the years ended December 31, 2025 and 2024, we recorded $0.4 million and $20.1 million, respectively, of related settlement charges and special termination benefits in "Selling, general and administrative expenses."
Non-GAAP Financial Measures
In the accompanying analysis of financial results, we include certain financial measures that are not presented in accordance with U.S. generally accepted accounting principles ("GAAP"). These non-GAAP ("Non-GAAP") financial measures are derived from our consolidated and segment financial information but exclude or adjust for certain items that are included in the most directly comparable GAAP measures. We believe these Non-GAAP financial measures provide investors with additional insight into our operating performance, underlying business trends, and period-over-period comparability. However, these measures are not in accordance with GAAP, and should not be considered in isolation or as a substitute for the most directly comparable GAAP measures.
A reconciliation of each non-GAAP financial measure to the most directly comparable GAAP measure is provided below:
We define Adjusted Net Income, which is a Non-GAAP financial measure, as net (loss) income before (i) net income attributable to noncontrolling interest, (ii) impairment of goodwill and indefinite-lived assets, (iii) gain on deconsolidation of subsidiaries, (iv) equity-based compensation of Karman Topco L.P., (v) changes in fair value of warrant liability, (vi) fair value adjustments of contingent consideration related to acquisitions, (vii) acquisition and divestiture related expenses, (viii) restructuring expenses, (ix) reorganization expenses, (x) litigation expenses, (xi) amortization of intangible assets, (xii) gain on repurchases of Term Loan Facility and Notes (as such terms are defined below) debt, (xiii) COVID-19 benefits received, (xiv) costs associated with (recovery from) the Take 5 Matter, (xv) other adjustments that management believes are helpful in evaluating our operating performance, and (xvi) related tax adjustments. We present Adjusted Net Income because we use it as a supplemental measure to evaluate the performance of our business in a way that also considers our ability to generate profit without the impact of items that we
do not believe are indicative of our operating performance or are unusual or infrequent in nature and aid in the comparability of our performance from period to period. Adjusted Net Income should not be considered as an alternative for Net loss, our most directly comparable measure presented on a GAAP basis.
Adjusted EBITDA from Continuing Operations and Adjusted EBITDA by Segment are supplemental Non-GAAP financial measures of our operating performance.
Adjusted EBITDA from Continuing Operations means net loss before (i) interest expense (net), (ii) provision for (benefit from) income taxes, (iii) depreciation, (iv) amortization of intangible assets, (v) impairment of goodwill, (vi) changes in fair value of warrant liability, (vii) stock-based compensation expense, (viii) equity-based compensation of Karman Topco L.P., (ix) fair value adjustments of contingent consideration related to acquisitions, (x) acquisition and divestiture related expenses, (xi) (gain) loss on divestiture, (xii) restructuring expenses, (xiii) reorganization expenses, (xiv) litigation expenses (recovery), (xv) COVID-19 benefits received, (xvi) costs associated with (recovery from) the Take 5 Matter, (xvii) EBITDA for economic interests in investments and (xviii) other adjustments that management believes are helpful in evaluating our operating performance.
Adjusted EBITDA by Segment means, with respect to each segment, operating income (loss) from continuing operations before (i) depreciation, (ii) amortization of intangible assets, (iii) impairment of goodwill, (iv) stock based compensation expense, (v) equity-based compensation of Karman Topco L.P., (vi) fair value adjustments of contingent consideration related to acquisitions, (vii) acquisition and divestiture related expenses, (viii) restructuring expenses, (ix) reorganization expenses, (x) litigation expenses (recovery), (xi) COVID-19 benefits received, (xii) costs associated with (recovery from) the Take 5 Matter, (xiii) EBITDA for economic interests in investments and (xiv) other adjustments that management believes are helpful in evaluating our operating performance, in each case, attributable to such segment.
We present Adjusted EBITDA from Continuing Operations and Adjusted EBITDA by Segment because they are key operating measures used by us to assess our financial performance. These measures adjust for items that we believe do not reflect the ongoing operating performance of our business, such as certain non-cash items, unusual or infrequent items or items that change from period to period without any material relevance to our operating performance. We evaluate these measures in conjunction with our results according to GAAP because we believe they provide a more complete understanding of factors and trends affecting our business than GAAP measures alone. Furthermore, the agreements governing our indebtedness contain covenants and other tests based on measures substantially similar to Adjusted EBITDA from Continuing Operations. Neither Adjusted EBITDA from Continuing Operations nor Adjusted EBITDA by Segment should be considered as an alternative for Net (loss) income or operating income (loss), our most directly comparable measures presented on a GAAP basis.
Non-GAAP financial measures are subject to inherent limitations as they reflect the exercise of judgments by management about which expense and income are excluded or included in determining these non-GAAP financial measures. Additionally, other companies may calculate Non-GAAP measures differently, or may use other measures to calculate their financial performance, and therefore our Non-GAAP measures may not be directly comparable to similarly titled measures of other companies.
For a reconciliation of Adjusted EBITDA to net loss and Adjusted EBITDA by segment to operating (loss) income from continuing operations, see " -Reconciliation of Non-GAAP Financial Measures."
Results of Operations for the Years Ended December 31, 2025 and 2024
The following table sets forth items derived from the Company's consolidated statements of operations for the years ended December 31, 2025 and 2024 in dollars and as a percentage of total revenues.
|
Year Ended December 31, |
||||||||||||||||
|
(amounts in thousands) |
2025 |
2024 |
||||||||||||||
|
Revenues |
$ |
3,542,642 |
100.0 |
% |
$ |
3,566,324 |
100.0 |
% |
||||||||
|
Cost of revenues |
3,048,295 |
86.0 |
% |
3,059,052 |
85.8 |
% |
||||||||||
|
Selling, general, and administrative expenses |
276,060 |
7.8 |
% |
324,596 |
9.1 |
% |
||||||||||
|
Impairment of goodwill and indefinite-lived asset |
203,685 |
5.7 |
% |
275,170 |
7.7 |
% |
||||||||||
|
Depreciation and amortization |
202,258 |
5.7 |
% |
204,553 |
5.7 |
% |
||||||||||
|
Income from investment in European joint venture and other |
(7,491 |
) |
(0.2 |
)% |
(2,064 |
) |
(0.1 |
)% |
||||||||
|
Gain on legal matters |
(25,716 |
) |
(0.7 |
)% |
- |
0.0 |
% |
|||||||||
|
Gain on divestitures |
(27,983 |
) |
(0.8 |
)% |
- |
0.0 |
% |
|||||||||
|
Total operating expenses |
3,669,108 |
103.6 |
% |
3,861,307 |
108.3 |
% |
||||||||||
|
Operating loss from continuing operations |
(126,466 |
) |
(3.6 |
)% |
(294,983 |
) |
(8.3 |
)% |
||||||||
|
Other expenses: |
||||||||||||||||
|
Change in fair value of warrant liability |
(83 |
) |
0.0 |
% |
(584 |
) |
0.0 |
% |
||||||||
|
Interest expense, net |
138,936 |
3.9 |
% |
146,792 |
4.1 |
% |
||||||||||
|
Total other expenses |
138,853 |
3.9 |
% |
146,208 |
4.1 |
% |
||||||||||
|
Loss from continuing operations before benefit from income taxes |
(265,319 |
) |
(7.5 |
)% |
(441,191 |
) |
(12.4 |
)% |
||||||||
|
Benefit from income taxes from continuing operations |
(37,584 |
) |
(1.1 |
)% |
(62,787 |
) |
(1.8 |
)% |
||||||||
|
Net loss from continuing operations |
$ |
(227,735 |
) |
(6.4 |
)% |
$ |
(378,404 |
) |
(10.6 |
)% |
||||||
|
Other Financial Data |
||||||||||||||||
|
Adjusted Net Income(1) |
$ |
61,578 |
1.7 |
% |
$ |
75,712 |
2.1 |
% |
||||||||
|
Adjusted EBITDA from Continuing Operations(1) |
$ |
331,807 |
9.4 |
% |
$ |
356,014 |
10.0 |
% |
||||||||
Comparison of the Years Ended December 31, 2025 and 2024
Revenues
|
Year Ended December 31, |
Change |
|||||||||||||||
|
(amounts in thousands) |
2025 |
2024 |
$ |
% |
||||||||||||
|
Branded Services |
$ |
1,163,672 |
$ |
1,306,336 |
$ |
(142,664 |
) |
(10.9 |
)% |
|||||||
|
Experiential Services |
1,435,297 |
1,295,029 |
140,268 |
10.8 |
% |
|||||||||||
|
Retailer Services |
943,673 |
964,959 |
(21,286 |
) |
(2.2 |
)% |
||||||||||
|
Total revenues |
$ |
3,542,642 |
$ |
3,566,324 |
$ |
(23,682 |
) |
(0.7 |
)% |
|||||||
Branded Services segment revenues decreased $142.7 million for the year ended December 31, 2025 as compared to the year ended December 31, 2024. The decrease includes a $38.4 million reduction in revenues from reimbursable expenses. Excluding the impact of reimbursable expenses, the decline was primarily attributable to lower volumes, client losses and reductions in scope of services, which more than offset new business wins. These trends reflect continued macroeconomic uncertainty, as clients continue to manage their brand support spending with heightened scrutiny during the period.
Experiential Services segment revenues increased $140.3 million for the year ended December 31, 2025 as compared to the year ended December 31, 2024. The increase includes $61.7 million of additional revenues from reimbursable expenses. Excluding the impact of reimbursable expenses, the remaining growth was primarily driven by higher event volume on improved demand and execution, as well as favorable client and service mix, and higher average pricing. These results reflect the continued recovery and expansion of in-store and experiential activation activity across our client base.
Retailer Services segment revenues decreased $21.3 million for the year ended December 31, 2025 as compared to the year ended December 31, 2024. The decrease in revenues was primarily driven by lower activity levels within our existing client base, partially offset by higher average pricing.
Cost of Revenues
Cost of revenues as a percentage of revenues for the year ended December 31, 2025 was 86.0%, as compared to 85.8% for the year ended December 31, 2024. The net increase as a percentage of revenues was primarily attributable to an increase in variable labor costs, including market-driven wage pressure. These increases were partially offset by lower fixed labor costs resulting from prior period restructuring actions, improved workforce alignment, and lower discretionary incentive compensation.
Selling, General and Administrative Expenses
Selling, general and administrative expenses as a percentage of revenues for the year ended December 31, 2025 was 7.8%, as compared to 9.1% for the year ended December 31, 2024. The year-over-year decrease as a percentage of revenues reflects lower restructuring and reorganization expenses, the reimbursement of $5.7 million of previously incurred COVID-19 eligible costs, and lower compensation expense, including discretionary bonuses. These favorable impacts were partially offset by higher technology-related spending associated with ongoing modernization initiatives and an increase in bad debt expense.
Impairment of Goodwill and Indefinite-lived Asset
During the fourth quarter of fiscal year 2025, we completed our annual impairment assessment and recognized goodwill impairment charges of $13.1 million and $23.5 million for the Branded Services and Merchandising reporting units, respectively. These impairments primarily reflected higher discount rates, lower market valuation multiples for comparable companies, and updated prospective financial information reflecting revised expectations for revenue growth, margin performance, and operating cost trends. After these impairments, there was no goodwill remaining in either reporting unit.
As part of the same annual impairment assessment, we recorded an indefinite-lived intangible asset impairment charge of $167.1 million, driven by updated long-term financial projections that indicated lower expected revenue growth for the underlying asset group.
During fiscal year 2024, we recorded impairment charges in response to triggering events. In the second quarter of 2024, we recognized a $99.7 million goodwill impairment charge for the Branded Agencies reporting unit following the announced sale of a significant business within the unit. After this impairment, an immaterial amount of goodwill remained in the reporting unit. In the fourth quarter of 2024, we recognized a $133.5 million goodwill impairment charge and a $42.0 million intangible asset impairment charge for the Branded Services reporting unit, driven by client losses and reductions in scope of services as clients implemented cost-reduction initiatives in response to broader market conditions.
Depreciation and Amortization Expense
Depreciation and amortization expense was $202.3 million for the year ended December 31, 2025 as compared to $204.6 million for the year ended December 31, 2024. The decrease is primarily due to a $5.7 million decrease in amortization expense resulting from definite-lived intangible assets that had become fully amortized, partially offset by a $3.4 million increase in depreciation expense due to higher amortization recognized on recent software investments, primarily due to the implementation of our new global enterprise resource planning system.
Operating (Loss) Income from Continuing Operations
|
Year Ended December 31, |
Change |
|||||||||||||||
|
(amounts in thousands) |
2025 |
2024 |
$ |
% |
||||||||||||
|
Branded Services |
$ |
(64,252 |
) |
$ |
(318,573 |
) |
$ |
254,321 |
79.8 |
% |
||||||
|
Experiential Services |
(17,205 |
) |
255 |
(17,460 |
) |
(6,847.1 |
)% |
|||||||||
|
Retailer Services |
(45,009 |
) |
23,335 |
(68,344 |
) |
(292.9 |
)% |
|||||||||
|
Total operating loss from continuing operations |
$ |
(126,466 |
) |
$ |
(294,983 |
) |
$ |
168,517 |
57.1 |
% |
||||||
Operating loss from continuing operations was $126.5 million for the year ended December 31, 2025, compared to $295.0 million for the year ended December 31, 2024. The year-over-year improvement was driven primarily but significantly lower
non-cash impairment charges, gains on divestitures, reduced reorganization and restructuring costs, and lower compensation expense. These favorable impacts were partially offset by the revenue trends described above, driven by declines in Branded Services and Retailer Services.
Branded Services
Operating loss in the Branded Services segment improved to $64.3 million for the year ended December 31, 2025 from $318.6 million for the year ended December 31, 2024. The improvement primarily reflects lower goodwill and intangible asset impairment charges, gains from divestitures, recoveries related to the Take 5 Matter, lower reorganization and restructuring costs, and lower compensation expense. These benefits were partially offset by lower revenue levels, as noted previously.
Experiential Services
Experiential Services reported an operating loss of $17.2 million for the year ended December 31, 2025 compared to operating income of $0.3 million for the year ended December 31, 2024. The shift primarily reflects higher intangible asset impairment charges recognized in 2025, partially offset by strong revenue growth, as noted previously, and lower reorganization and restructuring costs. Excluding impairment, underlying operating performance improved meaningfully year over year.
Retailer Services
Operating results for the Retailer Services segment declined to a loss of $45.0 million for the year ended December 31, 2025 from operating income of $23.3 million for the year ended December 31, 2024. The change was primarily driven by higher intangible asset impairment charges, partially offset by lower compensation expense, and lower reorganization and restructuring costs.
Interest Expense, Net
Interest expense, net decreased $7.9 million, or 5.4%, to $138.9 million for the year ended December 31, 2025, from $146.8 million for the year ended December 31, 2024. The decrease was primarily driven by lower interest rates and a reduced outstanding debt balance resulting from repurchases of debt under the Term Loan Facility and Notes, as described in "Liquidity and Capital Resources-Description of Credit Facilities." The decrease was partially offset by lower gains recognized on the repurchase of Notes and a reduction in non-cash interest income related to fair value adjustments on our derivative financial instruments.
Benefit from Income Taxes
Benefit from income taxes was $37.6 million for the year ended December 31, 2025 as compared to a benefit from income taxes of $62.8 million for the year ended December 31, 2024. The decrease in the income tax benefit was primarily driven by a lower pre-tax loss in 2025 relative to 2024. The reduction in the income tax benefit was a result of an increase in the valuation allowance related to interest expense carryforwards in 2025.
Net Loss from Continuing Operations
Net loss from continuing operations was $227.7 million for the year ended December 31, 2025, compared to net loss from continuing operations of $378.4 million for the year ended December 31, 2024. The improvement was primarily driven by lower goodwill and intangible asset impairment charges, gains on divestitures, reduced costs associated with our internal reorganization and restructuring activities, and a $7.9 million decrease in interest expense. The year-over-year comparison also reflects a benefit from income taxes of $37.6 million for the year ended December 31, 2025, compared to a benefit of $62.8 million for the year ended December 31, 2024.
Reconciliation of Non-GAAP Financial Measures
Adjusted Net Income from Continuing Operations
A reconciliation of Adjusted Net Income from Continuing Operations to Net loss from continuing operations is provided in the following table:
|
Year Ended December 31, |
||||||||||||
|
(in thousands) |
2025 |
2024 |
2023 |
|||||||||
|
Net loss from continuing operations |
$ |
(227,735 |
) |
$ |
(378,404 |
) |
$ |
(81,211 |
) |
|||
|
Less: net income attributable to noncontrolling interests |
- |
- |
2,346 |
|||||||||
|
Add: |
||||||||||||
|
Impairment of goodwill and indefinite-lived asset |
203,685 |
275,170 |
43,500 |
|||||||||
|
Gain on divestitures and deconsolidation of subsidiaries |
(27,983 |
) |
- |
(58,891 |
) |
|||||||
|
Equity-based compensation of Karman Topco L.P. (a) |
(1,524 |
) |
723 |
(2,524 |
) |
|||||||
|
Change in fair value of warrant liabilities |
(83 |
) |
(584 |
) |
(286 |
) |
||||||
|
Fair value adjustments related to contingent consideration related to acquisitions (b) |
- |
1,678 |
11,152 |
|||||||||
|
Acquisition and divestiture related expenses (gains) (c) |
2,237 |
(1,168 |
) |
3,206 |
||||||||
|
Restructuring expenses(d) |
931 |
30,051 |
- |
|||||||||
|
Reorganization expenses (e) |
62,939 |
88,800 |
56,133 |
|||||||||
|
Litigation expenses (recoveries) (f) |
1,133 |
(1,940 |
) |
9,519 |
||||||||
|
Amortization of intangible assets (g) |
171,559 |
177,296 |
186,827 |
|||||||||
|
Costs associated with COVID-19, net of benefits received (h) |
(5,723 |
) |
- |
3,283 |
||||||||
|
Gain on repurchases of Term Loan Facility and Notes (i) |
(1,649 |
) |
(7,091 |
) |
(8,665 |
) |
||||||
|
(Recovery from) costs associated with the Take 5 Matter (j) |
(20,720 |
) |
1,845 |
(1,380 |
) |
|||||||
|
Tax adjustments related to non-GAAP adjustments (k) |
(95,489 |
) |
(110,664 |
) |
(79,519 |
) |
||||||
|
Adjusted Net Income from Continuing Operations |
$ |
61,578 |
$ |
75,712 |
$ |
78,798 |
||||||
|
(a) |
Represents expenses related to (i) equity-based compensation expense associated with grants of Common Series D Units of Karman Topco made to one of the Advantage Sponsors and (ii) equity-based compensation expense associated with the Common Series C Units of Karman Topco. |
|
|
(b) |
Represents adjustments to the estimated fair value of our contingent consideration liabilities related to our acquisitions, for the applicable periods. |
|
|
(c) |
Represents fees and costs associated with activities related to our acquisitions, divestitures, and related reorganization activities, including professional fees, due diligence, and integration activities. |
|
|
(d) |
Restructuring charges, including programs designed to integrate and reduce costs intended to further improve efficiencies in operational activities and align cost structures consistent with revenue levels associated with business changes. Restructuring expenses include costs associated with the Voluntary Early Retirement Program, special termination benefits associated with the reduction-in-force that occurred in 2024, and other optimization initiatives. |
|
|
(e) |
Represents fees and costs associated with various internal reorganization and transformational activities, including professional fees, lease and other contract exit costs, severance, and nonrecurring compensation costs. |
|
|
(f) |
Represents legal settlements, reserves, and expenses that are unusual or infrequent costs associated with our operating activities. |
|
|
(g) |
Represents the amortization of intangible assets recorded in connection with the 2014 Topco Acquisition and our other acquisitions. |
|
|
(h) |
Represents (i) costs related to implementation of strategies for workplace safety in response to COVID-19, including employee-relief fund, additional sick pay for front-line teammates, medical benefit payments for furloughed teammates, and personal protective equipment; and (ii) benefits received from government grants for COVID-19 relief. |
|
|
(i) |
Represents a gain associated with the repurchases of Notes and Term Loan Facility debt, net of deferred financing fees related to repricing of Term Loan Facility. For additional information, refer to Note 8-Debt to our audited financial statements for the year ended December 31, 2025. |
|
|
(j) |
Represents recoveries related to the Take 5 Matter, including cash received from an insurance policy and amounts collected from parties responsible for the underlying misconduct, as well as costs associated with investigation and remediation activities, primarily professional fees and other related expenses. |
|
|
(k) |
Represents the tax provision or benefit associated with the adjustments above, taking into account our applicable tax rates, after excluding adjustments related to items that do not have a related tax impact |
Adjusted EBITDA
Reconciliation of Adjusted EBITDA from Continuing Operations to Net loss from continuing operations is provided in the following table:
|
Continuing Operations |
Year Ended December 31, |
|||||||||||
|
(in thousands) |
2025 |
2024 |
2023 |
|||||||||
|
Net loss from continuing operations |
$ |
(227,735 |
) |
$ |
(378,404 |
) |
$ |
(81,211 |
) |
|||
|
Add: |
||||||||||||
|
Interest expense, net |
138,936 |
146,792 |
165,734 |
|||||||||
|
Benefit from income taxes from continuing operations |
(37,584 |
) |
(62,787 |
) |
(37,648 |
) |
||||||
|
Depreciation and amortization |
202,258 |
204,553 |
208,856 |
|||||||||
|
Impairment of goodwill and indefinite-lived asset |
203,685 |
275,170 |
43,500 |
|||||||||
|
Gain on divestiture and deconsolidation of subsidiaries |
(27,983 |
) |
- |
(58,891 |
) |
|||||||
|
Changes in fair value of warrant liability |
(83 |
) |
(584 |
) |
(286 |
) |
||||||
|
Stock-based compensation expense (a) |
26,915 |
31,019 |
38,933 |
|||||||||
|
Equity-based compensation of Karman Topco L.P. (b) |
(1,524 |
) |
723 |
(2,524 |
) |
|||||||
|
Fair value adjustments related to contingent consideration (c) |
- |
1,678 |
11,136 |
|||||||||
|
Acquisition and divestiture related expenses (gains) (d) |
2,237 |
(1,168 |
) |
3,206 |
||||||||
|
Restructuring expenses(e) |
931 |
30,051 |
- |
|||||||||
|
Reorganization expenses (f) |
62,939 |
88,800 |
56,166 |
|||||||||
|
Litigation expenses (recovery) (g) |
1,133 |
(1,940 |
) |
9,519 |
||||||||
|
COVID-19 related (benefits received) costs (h) |
(5,723 |
) |
- |
3,283 |
||||||||
|
(Recovery from) costs associated with the Take 5 Matter (i) |
(20,720 |
) |
1,845 |
(1,380 |
) |
|||||||
|
EBITDA for economic interests in investments (j) |
14,125 |
20,266 |
(6,145 |
) |
||||||||
|
Adjusted EBITDA from Continuing Operations |
$ |
331,807 |
$ |
356,014 |
$ |
352,248 |
||||||
Financial information by segment, including a reconciliation of Adjusted EBITDA by Segment to operating (loss) income is provided in the following tables:
|
Branded Services segment |
Year Ended December 31, |
|||||||||||
|
(in thousands) |
2025 |
2024 |
2023 |
|||||||||
|
Operating (loss) income |
$ |
(64,252 |
) |
$ |
(318,573 |
) |
$ |
27,193 |
||||
|
Add: |
||||||||||||
|
Depreciation and amortization |
125,807 |
130,212 |
140,932 |
|||||||||
|
Impairment of goodwill and indefinite-lived asset |
77,797 |
275,170 |
43,500 |
|||||||||
|
Gain on divestiture and deconsolidation of subsidiaries |
(27,983 |
) |
- |
(58,891 |
) |
|||||||
|
Stock-based compensation expense (a) |
10,221 |
12,391 |
15,651 |
|||||||||
|
Equity-based compensation of Karman Topco L.P. (b) |
(95 |
) |
2,445 |
(687 |
) |
|||||||
|
Fair value adjustments related to contingent consideration (c) |
- |
1,678 |
11,136 |
|||||||||
|
Acquisition and divestiture related expenses (d) |
1,234 |
168 |
1,777 |
|||||||||
|
Restructuring expenses(e) |
358 |
19,343 |
- |
|||||||||
|
Reorganization expenses (f) |
28,075 |
35,910 |
28,739 |
|||||||||
|
Litigation expenses (g) |
302 |
610 |
2,181 |
|||||||||
|
COVID-19 benefits received (h) |
(1,891 |
) |
- |
(323 |
) |
|||||||
|
(Recovery from) costs associated with the Take 5 Matter (i) |
(20,720 |
) |
1,845 |
(1,380 |
) |
|||||||
|
EBITDA for economic interests in investments (j) |
14,125 |
20,266 |
(6,145 |
) |
||||||||
|
Branded Services segment Adjusted EBITDA |
$ |
142,978 |
$ |
181,465 |
$ |
203,683 |
||||||
|
Experiential Services segment |
Year Ended December 31, |
|||||||||||
|
(in thousands) |
2025 |
2024 |
2023 |
|||||||||
|
Operating (loss) income |
$ |
(17,205 |
) |
$ |
255 |
$ |
3,295 |
|||||
|
Add: |
||||||||||||
|
Depreciation and amortization |
42,751 |
41,728 |
36,584 |
|||||||||
|
Impairment of indefinite-lived asset |
53,086 |
- |
- |
|||||||||
|
Stock-based compensation expense (a) |
7,104 |
7,761 |
(3,420 |
) |
||||||||
|
Equity-based compensation of Karman Topco L.P. (b) |
(729 |
) |
(825 |
) |
(805 |
) |
||||||
|
Acquisition and divestiture related expenses (d) |
541 |
47 |
512 |
|||||||||
|
Restructuring expenses(e) |
186 |
4,368 |
- |
|||||||||
|
Reorganization expenses (f) |
17,256 |
21,757 |
12,106 |
|||||||||
|
Litigation expenses (g) |
563 |
606 |
1,842 |
|||||||||
|
COVID-19 related (benefits received) costs (h) |
(2,069 |
) |
- |
2,889 |
||||||||
|
Experiential Services segment Adjusted EBITDA |
$ |
101,484 |
$ |
75,697 |
$ |
53,003 |
||||||
|
Retailer Services segment |
Year Ended December 31, |
|||||||||||
|
(in thousands) |
2025 |
2024 |
2023 |
|||||||||
|
Operating (loss) income |
$ |
(45,009 |
) |
$ |
23,335 |
$ |
16,101 |
|||||
|
Add: |
||||||||||||
|
Depreciation and amortization |
33,700 |
32,613 |
31,340 |
|||||||||
|
Impairment of goodwill and indefinite-lived asset |
72,802 |
- |
- |
|||||||||
|
Stock-based compensation expense (a) |
9,590 |
10,867 |
26,702 |
|||||||||
|
Equity-based compensation of Karman Topco L.P. (b) |
(700 |
) |
(897 |
) |
(1,032 |
) |
||||||
|
Acquisition and divestiture related expenses (gains) (d) |
462 |
(1,383 |
) |
917 |
||||||||
|
Restructuring expenses(e) |
387 |
6,340 |
- |
|||||||||
|
Reorganization expenses (f) |
17,608 |
31,133 |
15,321 |
|||||||||
|
Litigation expenses (recovery) (g) |
268 |
(3,156 |
) |
5,496 |
||||||||
|
COVID-19 related (benefits received) costs (h) |
(1,763 |
) |
- |
717 |
||||||||
|
Retailer Services segment Adjusted EBITDA |
$ |
87,345 |
$ |
98,852 |
$ |
95,562 |
||||||
|
(a) |
Represents non-cash compensation expense related to performance stock units, restricted stock units, and stock options under the 2020 Advantage Solutions Incentive Award Plan and the Advantage Solutions 2020 Employee Stock Purchase Plan. |
|
(b) |
Represents expenses related to (i) equity-based compensation expense associated with grants of Common Series D Units of Topco made to one of the Advantage Sponsors and (ii) equity-based compensation expense associated with the Common Series C Units of Topco. |
|
(c) |
Represents adjustments to the estimated fair value of our contingent consideration liabilities related to our acquisitions, for the applicable periods. |
|
(d) |
Represents fees and costs associated with activities related to our acquisitions, divestitures, and related reorganization activities, including professional fees, due diligence, and integration activities. |
|
(e) |
Restructuring charges including programs designed to integrate and reduce costs intended to further improve efficiencies in operational activities and align cost structures consistent with revenue levels associated with business changes. Restructuring expenses include costs associated with the VERP and special termination benefits associated with the 2024 RIF and other optimization initiatives. |
|
(f) |
Represents fees and costs associated with various internal reorganization activities, including professional fees, lease exit costs, severance, and nonrecurring compensation costs. |
|
(g) |
Represents legal settlements, reserves, and expenses that are unusual or infrequent costs associated with our operating activities. |
|
(h) |
Represents (i) costs related to implementation of strategies for workplace safety in response to COVID-19, including employee-relief fund, additional sick pay for front-line teammates, medical benefit payments for furloughed teammates, and personal protective equipment; and (ii) benefits received from government grants for COVID-19 relief. |
|
(i) |
Represents recoveries related to the Take 5 Matter, including cash received from an insurance policy and amounts collected from parties responsible for the underlying misconduct, as well as costs associated with investigation and remediation activities, primarily professional fees and other related expenses. |
|
(j) |
Represents additions to reflect our proportional share of Adjusted EBITDA related to our equity method investments and reductions to remove the Adjusted EBITDA related to the minority ownership percentage of the entities that we fully consolidate in our financial statements. |
|
(k) |
Represents gains and losses on disposal of assets related to divestitures and losses on sale of businesses and assets held for sale, less cost to sell. |
Liquidity and Capital Resources
Operating cash flow, as supplemented by the divestiture of non-core businesses identified over our transformation period, provides the primary source of cash to fund operating needs and capital expenditures. Excess cash is used to fund debt repurchases and share repurchases. We believe our cash on hand, cash flows from operations and current and possible future credit facilities will be sufficient to satisfy our working capital requirements, purchase commitments, interest payments, transformation initiatives, capital expenditures, and other financing requirements for the foreseeable future.
Share Repurchase Program
On November 9, 2021, we announced that our board of directors authorized the 2021 Share Repurchase Program pursuant to which we may repurchase up to $100.0 million of our Class A common stock.
The 2021 Share Repurchase Program does not have an expiration date but provides for suspension or discontinuation at any time. The 2021 Share Repurchase Program permits the repurchase of our Class A common stock on the open market and in other means from time to time. The timing and amount of any share repurchase is subject to prevailing market conditions, relevant securities laws and other considerations, and we are under no obligation to repurchase any specific number of shares. As of December 31, 2025, there remained $46.2 million of share repurchase availability under the 2021 Share Repurchase Program.
Cash Flows
A summary of cash provided by or used in our operating, investing and financing activities are shown in the following table:
|
Year Ended December 31, |
||||||||||||
|
(in thousands) |
2025 |
2024 |
2023 |
|||||||||
|
Net cash provided by operating activities |
$ |
61,532 |
$ |
93,095 |
$ |
228,492 |
||||||
|
Net cash (used in) provided by investing activities |
3,844 |
206,446 |
(50,515 |
) |
||||||||
|
Net cash used in financing activities |
(36,208 |
) |
(211,417 |
) |
(178,396 |
) |
||||||
|
Net effect of foreign currency changes on cash, cash equivalents and restricted cash |
3,068 |
(4,575 |
) |
1,800 |
||||||||
|
Net change in cash, cash equivalents and restricted cash |
$ |
32,236 |
$ |
83,549 |
$ |
1,381 |
||||||
Net Cash Provided by Operating Activities
Net cash provided operating activities during the year ended December 31, 2025 was $61.5 million, representing a decrease of $31.6 million, as compared to the same period in 2024. The year-over-year change primarily reflects less favorable movements in working capital, including higher prepaid expenses and other current assets and lower benefits from changes in accrued compensation and other liabilities. Operating cash flows in 2024 also benefited from elevated collections of accounts receivable driven by targeted pre-ERP collection initiatives. These impacts were partially offset by higher deferred revenue balances and more favorable changes in accounts payable in 2025.
Net Cash (Used in) Provided by Investing Activities
Net cash used in investing activities during the year ended December 31, 2025 was $3.8 million, as compared to cash provided by investing activities of $206.4 million during the same period in 2024. The change was primarily driven by a $215.2 million decrease in proceeds from divestitures, partially offset by lower purchases of investments in unconsolidated affiliates. The change also reflects the receipt of $22.5 million in deferred proceeds from the sale of Jun Group during 2025.
Net Cash Used in Financing Activities
Net cash used in financing activities during the year ended December 31, 2025 was $36.2 million during the year ended December 31, 2025, representing a decrease of $175.2 million, as compared to the same period in 2024. The decrease was primarily driven by lower repurchases of Term Loan Facility and Notes, reduced share repurchases, lower payments for taxes related to net share settlement under the Advantage Solutions Inc. 2020 Incentive Award Plan (the "Plan"), and a decrease in contingent consideration payments.
Description of Credit Facilities
Senior Secured Credit Facilities
Advantage Sales & Marketing Inc. (the "Borrower"), our indirect wholly-owned subsidiary, has (i) a senior secured asset-based revolving credit facility in an aggregate principal amount of up to $500.0 million, subject to borrowing base capacity (as may be amended from time to time, the "Revolving Credit Facility") and (ii) a secured first lien term loan credit facility in an aggregate principal amount of $1.1 billion (as may be amended from time to time, the "Term Loan Facility" and together with the Revolving Credit Facility, the "Senior Secured Credit Facilities").
Revolving Credit Facility
Our Revolving Credit Facility provides for revolving loans and letters of credit in an aggregate amount of up to $500.0 million, subject to borrowing base capacity. Letters of credit are limited to the lesser of (a) $150.0 million and (b) the aggregate unused amount of commitments under our Revolving Credit Facility then in effect. Loans under the Revolving Credit Facility may be denominated in either U.S. dollars or Canadian dollars. Bank of America, N.A. ("Bank of America"), will act as administrative agent and collateral agent. The Revolving Credit Facility matures five years after the date we enter into the Revolving Credit Facility. We may use borrowings under the Revolving Credit Facility to fund working capital and for other general corporate purposes, including permitted acquisitions and other investments.
Borrowings under the Revolving Credit Facility are limited by borrowing base calculations based on the sum of specified percentages of eligible accounts receivable plus specified percentages of qualified cash, minus the amount of any applicable reserves. As of December 31, 2025, we had the ability to borrow up to $438.0 million under our Revolving Credit Facility after consideration of the borrowing base limitations and outstanding letters of credit.
The Revolving Credit Facility contains customary covenants, including, but not limited to, restrictions on the Borrower's ability and that of our subsidiaries to merge and consolidate with other companies, incur indebtedness, grant liens or security interests on assets, make acquisitions, loans, advances or investments, pay dividends, sell or otherwise transfer assets, optionally prepay or modify terms of any junior indebtedness, enter into transactions with affiliates or change our line of business. The Revolving Credit Facility will require the maintenance of a fixed charge coverage ratio (as set forth in the credit agreement governing the Revolving Credit Facility) of 1.00 to 1.00 at the end of each fiscal quarter when excess availability is less than the greater of $25.0 million and 10% of the lesser of the borrowing base and maximum borrowing capacity. Such fixed charge coverage ratio will be tested at the end of each quarter until such time as excess availability exceeds the level set forth above.
The Revolving Credit Facility provides that, upon the occurrence of certain events of default, the Borrower's obligations thereunder may be accelerated and the lending commitments terminated. Such events of default include payment defaults to the lenders thereunder, material inaccuracies of representations and warranties, covenant defaults, cross-defaults to other material indebtedness, voluntary and involuntary bankruptcy, insolvency, corporate arrangement, winding-up, liquidation or similar proceedings, material money judgments, material pension-plan events, certain change of control events and other customary events of default. We were in compliance with all covenants during the fiscal year.
Term Loan Facility
The Term Loan Facility consists of a term loan credit facility denominated in U.S. dollars in an aggregate principal amount of $1.093 billion. Borrowings under the Term Loan Facility amortize in equal quarterly installments in an amount equal to 1.00% per annum of the principal amount. Borrowings will bear interest at a floating rate of Term SOFR plus an applicable margin of 4.25% per annum, subject to additional spread adjustment on SOFR ranging from 0.11% to 0.26%. The Term Loan Facility matures on October 28, 2027.
We may voluntarily prepay loans or reduce commitments under the Term Loan Facility, in whole or in part, subject to minimum amounts, with prior notice but without premium or penalty.
We will be required to prepay the Term Loan Facility with 100% of the net cash proceeds of certain asset sales (such percentage subject to reduction based on the achievement of specific first lien net leverage ratios) and subject to certain reinvestment rights, 100% of the net cash proceeds of certain debt issuances and 50% of excess cash flow (such percentage subject to reduction based on the achievement of specific first lien net leverage ratios).
The Term Loan Facility contains certain customary negative covenants, including, but not limited to, restrictions on the Borrower's ability and that of our restricted subsidiaries to merge and consolidate with other companies, incur indebtedness, grant liens or security interests on assets, pay dividends or make other restricted payments, sell or otherwise transfer assets or enter into transactions with affiliates.
The Term Loan Facility provides that, upon the occurrence of certain events of default, the Borrower's obligations thereunder may be accelerated. Such events of default will include payment defaults to the lenders thereunder, material inaccuracies of representations and warranties, covenant defaults, cross-defaults to other material indebtedness, voluntary and involuntary bankruptcy, insolvency, corporate arrangement, winding-up, liquidation or similar proceedings, material money judgments, change of control and other customary events of default. We were in compliance with all debt covenants during the fiscal year.
Senior Secured Notes
As of December 31, 2025, the Borrower had outstanding $595.1 million aggregate principal amount of 6.50% Senior Secured Notes due 2028 (the "Notes"). Interest on the Notes is payable semi-annually in arrears on May 15 and November 15 at a rate of 6.50% per annum, commencing on May 15, 2021. The Notes will mature on November 15, 2028.
The Notes are redeemable at the applicable redemption prices specified in the Indenture plus accrued and unpaid interest. If we or our restricted subsidiaries sell certain of our respective assets or experience specific kinds of changes of control, subject to certain exceptions, we must offer to purchase the Notes at par. In connection with any offer to purchase all Notes, if holders of no less than 90% of the aggregate principal amount of Notes validly tender their Notes, we are entitled to redeem any remaining Notes at the price offered to each holder. We may voluntarily prepay loans or reduce commitments under the Notes, in whole or in part without premium or penalty.
The Notes are subject to covenants that, among other things limit our ability and our restricted subsidiaries' ability to: incur additional indebtedness or guarantee indebtedness; pay dividends or make other distributions in respect of, or repurchase or redeem, our capital stock; prepay, redeem or repurchase certain indebtedness; issue certain preferred stock or similar equity securities; make loans and investments; sell or otherwise dispose of assets; incur liens; enter into transactions with affiliates; enter into agreements restricting our subsidiaries' ability to pay dividends; and consolidate, merge or sell all or substantially all of our assets.
The following constitute events of default under the Notes, among others: default in the payment of interest; default in the payment of principal; failure to comply with covenants; failure to pay other indebtedness after final maturity or acceleration of other indebtedness exceeding a specified amount; certain events of bankruptcy; failure to pay a judgment for payment of money exceeding a specified aggregate amount; voidance of subsidiary guarantees; failure of any material provision of any security document or intercreditor agreement to be in full force and effect; and lack of perfection of liens on a material portion of the collateral, in each case subject to applicable grace periods.
Events After Period End
In February 2026, we entered into an agreement with a group of lenders and noteholders representing a majority of our outstanding senior secured notes and term loans to support a set of coordinated transactions designed to extend the maturities of a substantial portion of our debt. Under this agreement, we expect to seek consents from holders of our senior secured notes to amend the existing indenture and offer eligible noteholders the opportunity to exchange their notes for new debt with later maturities and a modest cash component. We also expect to seek similar consents from lenders under our first lien term loan facility and provide participating lenders with an option to receive a combination of cash and new term loans that extend the maturity of their existing loans. The supporting creditors have agreed to work with us to initiate these transactions in February and target completion in March 2026. In addition, we and these creditors intend to collaborate on potential amendments to, and an extension of, our revolving credit facility, although completing that extension is not required for the broader maturity extension effort. The agreement includes customary conditions and termination rights, including an automatic termination in late March 2026 unless extended by mutual agreement, and reflects representations and commitments that were negotiated solely among the parties and may not reflect conditions after the date they were made.
Contractual Obligations
The following summarizes our contractual obligations as of December 31, 2025:
|
(in thousands) |
Total |
Current |
Long-Term |
||||||||
|
Operating lease liabilities(1) |
$ |
32,135 |
$ |
11,432 |
$ |
20,703 |
|||||
|
Client deposits(2) |
18,730 |
18,730 |
- |
||||||||
|
Total debt excluding deferred issuance costs(3) |
1,687,832 |
13,250 |
1,674,582 |
||||||||
|
Other long-term liabilities on the consolidated balance sheets |
|||||||||||
|
Unpaid claims(4) |
75,624 |
37,839 |
37,785 |
||||||||
|
Accrued contractual termination benefits |
4,617 |
4,617 |
- |
||||||||
|
Total contractual obligations |
$ |
1,818,938 |
$ |
85,868 |
$ |
1,733,070 |
|||||
Cash and Cash Equivalents Held Outside the United States
As of December 31, 2025, $14.0 million of our cash and cash equivalents were held by foreign subsidiaries. As of December 31, 2025, $37.9 million of our cash and cash equivalents were held by foreign branches.
We expect existing domestic cash and cash flows from operations to continue to be sufficient to fund our domestic operating activities and cash commitments for investing and financing activities, such as debt repayment and capital expenditures, for at least the next 12 months and thereafter for the foreseeable future. Nonetheless, we assessed our determination as to our indefinite reinvestment intent for certain of our foreign subsidiaries and branches and recorded a deferred tax liability of approximately $1.0 million of withholding tax as of December 31, 2025 for unremitted earnings in Canada. We continue to assert indefinite reinvestment on earnings of our foreign operations, other than Canada and the United Kingdom. No deferred tax liability is required for the United Kingdom unremitted earnings. However, we may change our assertion if we identify a higher return on this capital in the U.S. and we are able to repatriate the income in a tax-efficient means.
Off-Balance Sheet Arrangements
We do not have any off-balance sheet financing arrangements or liabilities, guarantee contracts, retained or contingent interests in transferred assets or any obligation arising out of a material variable interest in an unconsolidated entity. We do not have any majority-owned subsidiaries that are not included in our consolidated financial statements. Additionally, we do not have an interest in, or relationships with, any special-purpose entities.
Critical Accounting Policies and Estimates
The preparation of financial statements in accordance with GAAP requires us to make estimates and assumptions about future events that affect amounts reported in our consolidated financial statements and related notes, as well as the related disclosure of contingent assets and liabilities at the date of the financial statements. We evaluate our accounting policies, estimates and judgments on an on-going basis. We base our estimates and judgments on historical experience and various other factors that are believed to be reasonable under the circumstances. Actual results may differ from these estimates under different assumptions and conditions.
We evaluated the development and selection of our critical accounting policies and estimates and believe that the following involve a higher degree of judgment or complexity and are most significant to reporting our results of operations and financial position, and are therefore discussed as critical. The following critical accounting policies reflect the significant estimates and judgments used in the preparation of our consolidated financial statements. With respect to critical accounting policies, even a relatively minor variance between actual and expected experience can potentially have a materially favorable or unfavorable impact on subsequent results of operations. More information on all of our significant accounting policies can be found in the footnotes to our audited consolidated financial statements included elsewhere in this Annual Report.
Revenue Recognition
We recognize revenue when control of promised goods or services is transferred to the client in an amount that reflects the consideration that we expect to be entitled to in exchange for such goods or services. Substantially all of our contracts with clients involve the transfer of a service to the client, which represents a performance obligation that is satisfied over time because the client simultaneously receives and consumes the benefits of the services provided. In most cases, the contracts provide for a performance obligation that is comprised of a series of distinct services that are substantially the same and that have the same pattern of transfer (i.e., distinct days of service). For these contracts, we allocate the ratable portion of the consideration based on the services provided in each period of service to such period.
Revenues related to the Branded Services segment are primarily recognized in the form of commissions, fee-for-service and cost-plus fees for providing headquarter relationship management, execution of merchandising strategies and omni-commerce marketing services.
Revenues within the Branded Services segment are further disaggregated between brokerage services, branded merchandising services, omni-commerce marketing services, and revenues related to our European joint venture (prior to the deconsolidation during fiscal year 2023). Brokerage services revenues are primarily outsourced sales and services for branded CPG manufacturers at retailer headquarters, in-store and online. Branded merchandising services relate to merchandising in-store and online for branded CPG manufacturers. Omni-commerce marketing services primarily relate to digital and field marketing services.
Experiential Services segment revenues are primarily recognized in the form of fee-for-service and cost-plus fees for providing in-store, digital sampling and demonstrations, where we manage highly customized, large-scale sampling programs for leading brands and retailers.
Retailer Services segment revenues are primarily recognized in the form of commissions, fee-for-service and cost-plus fees for providing consulting services related to private brand development, the execution of merchandising strategies and marketing strategies within retailer locations, including retail media networks and analyzing shopper behavior. Revenues within the Retailer Services segment are further disaggregated between advisory services, retailer merchandising services and agency services to retailers. Advisory services primarily consist of consulting services related to private brand development. Retailer merchandising services primarily relate to the execution of merchandising strategies. Agency services primarily consist of providing marketing strategies within retail locations.
Our revenue recognition policies generally result in recognition of revenues at the time services are performed. Our accounting policy for revenue recognition has an impact on our reported results and relies on certain estimates that require judgments on the part of management. We record an allowance as a reduction to revenue for differences between estimated revenues and the amounts ultimately invoiced to our clients based on our historical experience and current trends. Cash collected in advance of services being performed is recorded as deferred revenues.
We have contracts that include variable consideration whereby the ultimate consideration is contingent on future events such as the client's sales to retailers, hours worked, event count, costs incurred and performance incentive bonuses. Commission revenues are generally earned upon performance of headquarter relationship management, analytics, insights and intelligence, e-commerce, administration and retail services arrangements. As part of these arrangements, we provide a variety of services to CPG manufacturers in order to improve the manufacturer's sales to retailers. This includes primarily outsourced sales, business development, category and space management, relationship management and in-store sales strategy services. In exchange for these services, we earn an agreed upon percentage of our client's sales to retailers, which is agreed upon on a manufacturer-by-manufacturer basis. We may be entitled to additional fees upon meeting specific performance goals or thresholds, which we refer to as bonus revenue. The variability of the consideration for the services transferred during a reporting period is typically resolved by the end of the reporting period. However, for certain client contracts, we estimate the variable consideration for the services that have been transferred to the client during the reporting period. We typically estimate the variable consideration based on the expected value method. Estimates are based on historical experience and current facts known during the reporting period. We recognize revenue related to variable consideration if it is probable that a significant reversal of revenue recognized will not occur. When such probable threshold is not satisfied, we will constrain some or all of the variable consideration, and such constrained amount will not be recognized as revenue until the probable threshold is met or the uncertainty is resolved and the final amount is known. We record an adjustment to revenue for differences between estimated revenues and the amounts ultimately invoiced to the client. Adjustments to revenue during the current period related to services transferred during prior periods were not material for the year ended December 31, 2025.
We have contracts that include fixed consideration such as a fee per project or a fixed monthly fee. For contracts with a fee per project, revenue is recognized over time using an input method such as hours worked that reasonably depicts our performance in transferring control of the services to the client. We determined that the input method represents a reasonable method to measure the
satisfaction of the performance obligation to the client. For contracts with a fixed monthly fee, revenue is recognized using a time-based measure resulting in a straight-line revenue recognition. A time-based measure was determined to represent a reasonable method to measure the satisfaction of the performance obligation to the client because we have a stand ready obligation to make itself available to provide services upon the client's request or the client receives the benefit from our services evenly over the contract period.
We evaluate each client contract individually in accordance with the applicable accounting guidance to determine whether we act as a principal (whereby we would present revenue on a gross basis) or as an agent (whereby we would present revenue on a net basis). While we primarily act as a principal in our arrangements and report revenues on a gross basis, given the varying terms of our client contracts, we will occasionally act as an agent and in such instances present revenues on a net basis.
Goodwill
Goodwill represents the excess of the purchase price over the fair value of the net identifiable tangible and intangible assets acquired in an acquisition. We test for impairment of goodwill at the reporting unit level. We generally combine components that have similar economic characteristics, nature of services, types of client, distribution methods and regulatory environment. The Company has five reporting units (Branded Services, Branded Agencies, Experiential Services, Merchandising and Retailer Agencies).
We utilize a combination of income and market approaches to estimate the fair value of our reporting units. The income approach utilizes estimates of discounted cash flows of the reporting units, which requires assumptions for the reporting units' revenue growth rates, earnings before interest, taxes, depreciation and amortization ("EBITDA") margins, terminal growth rates, discount rates, and incremental net working capital, all of which require significant management judgment.
The market approach applies market multiples derived from the historical earnings data of selected guideline publicly-traded companies to our reporting units' businesses to yield a second assumed value of each reporting unit, which requires significant management judgment. The guideline companies are first screened by industry group and then further narrowed based on the reporting units' business descriptions, markets served, competitors, EBITDA margins and revenue size. Market multiples are then selected from within the range of these guideline companies' multiples based on the subject reporting unit. We compare a weighted average of the output from the income and market approaches to the carrying value of each reporting unit. We also compare the aggregate estimated fair value of our reporting units to the estimated value of our total market capitalization. The assumptions in the income and market approach are based on significant inputs not observable in the market and thus represent Level 3 measurements within the fair value hierarchy. We based our fair value estimates on assumptions we believe to be reasonable but which are unpredictable and inherently uncertain. A change in these underlying assumptions would cause a change in the results of the tests and, as such, could cause fair value to be less than the carrying amounts and result in an impairment of goodwill in the future. Additionally, if actual results are not consistent with the estimates and assumptions or if there are significant changes to our planned strategy, it may cause fair value to be less than the carrying amounts and result in an impairment of goodwill in the future.
During the fourth quarter of fiscal year 2025, in connection with our annual impairment assessment, we recognized goodwill impairment charges of $13.1 million and $23.5 million for the Branded Services and Merchandising reporting units, respectively. The decline in estimated fair value of the Branded Services and Merchandising reporting units primarily reflect higher discount rates driven by increases in market-based inputs, including risk-free rates and equity risk premiums, as well as updated valuation multiples for comparable publicly traded companies. The assessment also incorporated revised prospective financial information reflecting current expectations for revenue growth, margin performance, and operating cost trends. As a result of the impairment charges incurred during the fourth quarter of fiscal year 2025, there remains no goodwill in either the Branded Services or Merchandising reporting units.
The uncertainty and volatility in the economic environment which we operate could have an impact on our future growth and could result in future impairment charges. There is no assurance that actual future earnings, cash flows or other assumptions for the reporting units will not significantly decline from these projections.
Indefinite-Lived Asset
Our indefinite-lived intangible asset is comprised of our trade name. The intangible asset with an indefinite useful life is not amortized but tested annually, at the beginning of the fourth quarter, for impairment or more often if events occur or circumstances change that would create a triggering event. We have the option to perform a qualitative assessment of whether it is more likely than not that the indefinite-lived intangible asset's fair value is less than its carrying value before performing a quantitative impairment test. We test our indefinite-lived intangible assets for impairment using a relief from royalty method by comparing the estimated fair values of the indefinite-lived intangible assets with the carrying values. The estimates used in the determination of fair value are subjective in nature and involve the use of significant assumptions. These estimates and assumptions include revenue growth rates, terminal growth
rate, discount rates and royalty rate, which requires significant management judgment. The assumptions are based on significant inputs not observable in the market and thus represent Level 3 measurements within the fair value hierarchy. We base our fair value estimates on assumptions we believe to be reasonable, but which are unpredictable and inherently uncertain. Actual future results may differ from the estimates.
During the fourth quarter of fiscal year 2025, we recognized an intangible asset impairment charge of $167.1 million in connection with the annual impairment assessment, primarily as a result of revised prospective financial information reflecting current expectations for revenue growth.
The following table represents a sensitivity analysis on the indefinite-lived trade name intangible asset depicting the percent increase in the $167.1 million charge related to the indefinite-lived trade name had the fair value been estimated with a 0.5% increase in the discount rate used and a 0.1% decrease in the royalty rate used at October 1, 2025.
|
Assumption Change |
% Increase in Impairment Charge |
|
|
0.5% increase in discount rate |
10.6% |
|
|
0.1% decrease in royalty rate |
6.7% |
Stock-Based Compensation
We grant performance restricted stock units ("PSUs") and restricted stock units ("RSUs") under the Plan. PSUs vest based on the achievement of specified performance conditions, including Adjusted EBITDA margin and cash earnings targets over the applicable measurement period, in addition to the participant's continued service. PSU awards may vest from 0% to 200% of the target number of units, and the grant-date fair value is measured using the closing price of our Class A common stock on the date of grant. Expense recognition for PSUs requires significant judgment, as we assess the probability of achieving the performance conditions each reporting period. Changes in these probability assessments may result in adjustments to expense in future periods.
RSUs vest based solely on continued service and generally vest ratably over three years. The grant-date fair value is measured using the closing price of our Class A common stock on the date of grant, and compensation expense is recognized using graded vesting over the respective vesting periods. Stock-based compensation expense is recognized based on the grant-date fair value of awards that are expected to vest, and we reverse previously recognized expense when awards are forfeited prior to vesting.
Refer to Note 12-Stock Based Compensation and Other Benefit Plans to our audited consolidated financial statements included elsewhere in this Annual Report for details regarding stock-based compensation plans.
Recently Issued Accounting Pronouncements
Refer to Note 1-Organization and Significant Accounting Policies - Recent Accounting Pronouncements, to our audited consolidated financial statements included elsewhere in this Annual Report.