Flexera Software LLC

01/09/2025 | News release | Distributed by Public on 01/09/2025 04:09

Are Outdated Software Installers Putting Your Business at Risk

Why is it Important to Use an Up-to-Date Software Installer?

When an installer fails, it's easy to dismiss it as a minor inconvenience-simply retry the process. However, this seemingly small issue can signal more significant problems. Without a reliable, up-to-date software installer, you may struggle to deploy the latest versions of your software, leaving end-users and enterprises stuck with outdated tools.

As history shows, failing to account for potential risks in deployment can lead to catastrophic outcomes. Consider the UK's National Health Service (NHS) ransomware incident, where outdated and poorly managed systems left the organization vulnerable to a widespread virus attack, disrupting operations for weeks.

Common Misconceptions

When considering the transition away from legacy installation technologies, software vendors often fall prey to several misconceptions. These misunderstandings can delay critical updates, expose organizations to vulnerabilities, and frustrate end-users. Here are some of the most common myths and why addressing them head-on is essential.

  1. "The problem will solve itself."

One of the most pervasive misconceptions is that legacy installer challenges will somehow resolve on their own. Many vendors assume that ignoring the issue or delaying action won't have serious consequences. However, this "head in the sand" approach often exacerbates the problem. Migration to modern installers requires proactive planning and responsibility. As a software vendor, ensuring that your software can be installed and used reliably by your clients is critical-not just for their success but also for your reputation and bottom line.

  1. "Fixing it will cause major disruptions."

Another misconception is that migrating to a modern installer will be overly disruptive, making it seem easier to stick with outdated systems. In reality, this fear is often rooted in a lack of understanding. With proper planning and the right expertise, the migration process can be managed effectively and with minimal disruption.

  1. "There's nothing I can do-I don't have the skills."

Many vendors believe they lack the technical expertise or resources to tackle migration projects. While this concern is understandable, it's not insurmountable. Solutions include partnering with experienced vendors, leveraging global support teams, and accessing specialized training and consulting services. Revenera, for example, offers a range of resources to help vendors address skill gaps, from professional support to tailored training programs via its global consulting and training partner TLUX Technologies who leverage over 25 years experience in the Application Packaging and deployment, OS migration and end-user computing space.

  1. "It's an end-user problem, not mine."

Some vendors assume installation issues fall squarely on their customers to resolve. However, this mindset overlooks a key fact: as the software vendor, you own the problem. If your software is difficult to install or update, your customers will ultimately hold you responsible. By taking ownership and addressing these challenges, you improve user satisfaction, reduce support costs, and strengthen customer loyalty.

Software Installation - Accepted Best Practices

The old adage "fail to plan, plan to fail" holds especially true for software installation. Before diving into migration or updates, take a step back to evaluate your existing installation framework.

Think of your current installer like an old house. Over the years, you've added a garage, a conservatory, and other extensions to accommodate changing needs. While it may have worked for a time, the structure eventually becomes inefficient and difficult to maintain. At some point, you need to decide whether to keep patching it up or redesign it for the future:

  • Understand the Current State: Assess the strengths and weaknesses of your "house." What parts work well? What areas are no longer functional or secure?
  • Define the Target State: Decide what a modern "home" for your installer should look like. Do you need cloud support, better security, or streamlined updates?
  • Engage Stakeholders: Just as you'd consult architects, contractors, and designers when renovating a house, involve product, marketing, support teams, and even end-users to ensure a holistic strategy.

Adopt a Phased Approach

Migration doesn't have to be an all-or-nothing endeavor. By breaking the process into manageable phases, you can minimize disruptions and focus on critical priorities first. Like renovating a house one room at a time, this approach allows organizations to adapt incrementally while maintaining operational stability.

Stay Ahead with Innovative Tools

With decades of expertise, solutions like InstallShield provide a robust platform to meet modern installation challenges. Features such as native MSI support, enhanced XML functionality, and cloud integration make it easier than ever to create reliable and future-proof installers. As Windows 11 and beyond bring new requirements, vendors equipped with advanced tools will be better positioned to deliver superior software experiences.

Don't Get Stuck in the Past - What Happens If You Don't Stay Current?

When faced with evolving installation technologies, the temptation to "do nothing" can be strong. However, ignoring these advancements risks serious consequences that could hinder your software's performance, security, and user experience. Let's explore the potential impact of staying rooted in outdated practices.

  1. Missed Opportunities

By not updating your installation process, you miss out on leveraging powerful new technologies including Windows 11 Compatibility, MSIX Benefits and Current Digital Signing Standards.

  1. Inefficient Patching and Updates

Software today is no longer a static "stack of pancakes" where updates are uniform and straightforward. In modern environments, you need to remove or replace individual components without disrupting the whole stack. Without the right installer technology, this level of flexibility is unattainable, leading to:

  • Higher deployment risks
  • Increased operational inefficiencies
  • Greater dependency on manual interventions
  1. Increased Risk from Reactive Changes

Procrastinating often leads to reactive decision-making under pressure, such as:

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  • A critical customer encountering deployment issues
  • Urgent regulatory compliance updates
  • Security vulnerabilities arising from outdated systems

Reactive changes are rarely optimal. By proactively modernizing, you can avoid being forced into costly, rushed decisions.

  1. Inability to Automate and Scale

Modern development practices demand automation for speed and consistency. Automated builds, cloud infrastructure integration, and continuous deployment pipelines are difficult to implement with legacy tools. Without automation, your development team faces greater workloads and inefficiencies.

The Cost of Doing Nothing

Choosing not to evolve your installer strategy may seem like a way to save resources today, but the long-term costs-missed opportunities, inefficiencies, and increased risk-outweigh any perceived short-term gains. By embracing modern tools and practices, you ensure that your software remains competitive, reliable, and ready for the future.

Don't let your software get stuck in the past. Start planning for a modern, flexible, and future-proof installation strategy today. Start your free trial of InstallShield today.