Leading by example: Building cultures where everyone belongs

While healthcare has made meaningful strides toward inclusion, many workplaces still fall short in creating environments where all professionals feel truly seen, supported, and safe. Openly LGBTQ+ executives often experience the dual reality of visibility's power and the persistent uncertainty of whether or not they entirely belong. This tension underscores why leadership representation matters; it shapes who feels welcome and chooses to stay.

Dr. Jeff Doucette , DNP, RN, NEA-BC, FACHE, FAAN, Press Ganey's Chief Nursing Officer, shares four tangible strategies to building a culture where everyone can thrive. In his new op-ed for the Observer, he urges leaders to remember that the next generation of healthcare workers is watching-assessing authenticity and deciding where they'll be safe, supported, and inspired.

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