Amazon.com Inc.

01/10/2025 | Press release | Distributed by Public on 01/09/2025 18:50

How to make an Amazon return at Whole Foods Market in 5 simple steps

Amazon offers convenient, hassle-free returns. All you need to do is initiate the return on Amazon.com or in the Amazon Shopping app, then bring the item to Amazon return locations like your local Amazon Fresh, Amazon Go, or Whole Foods Market where we'll take care of the rest-no shipping box, tape, or label necessary.
Not near one of these physical stores? We also offer Amazon returns near you at local stores like Staples, Kohl's, and The UPS Store.

Follow along as we make an Amazon return at Whole Foods Market in five simple steps.

Page overview

Initiate your return

1
Initiate your return
2
Select Whole Foods Market as your drop-off location
3
Save the QR code
4
Bring the item(s) you're returning to Whole Foods Market
5
Look for your refund on your account
1.
Initiate your return

To start the process, sign in to your Amazon account and go to "Your Orders." Find the item you want to return, and click "Return or replace items." Follow the prompts to select the reason for your return and the type of refund you'd like to receive. You can receive a credit to your Amazon account balance or request a refund to the card you used to purchase the item.

2.
Select Whole Foods Market as your drop-off location

Next up, you'll choose your drop-off location. Your location options will vary depending on the size, weight, and type of product you ordered, as well as your location. If you see "Whole Foods Dropoff" as an option, select it.

3.
Save the QR code

After you choose Whole Foods Market as your drop-off location, you'll receive a QR code that you'll scan in-store at the Pickup & Return desk. You will also receive a confirmation email that you have created a return request. You can access the code through the app or email when you arrive at the store.

Pro tip: Take a quick screenshot so you have it ready to go when you arrive.

4.
Bring the item(s) you're returning to Whole Foods Market

Next, head to the Whole Foods Market store you selected in the app with the item you're returning, and find the Pickup & Return desk.

This will typically be located near the entrance. If you're not sure where it is, ask an employee.

Once you're at the desk, you'll have two options: You can hand the item to the employee at the desk and have them scan your QR code to drop off the return.

Or, many locations have a self-service kiosk next to the Pickup & Return desk. The kiosk will prompt you to scan the QR code, answer a few questions, attach the label, then drop the item in the designated bin.

There's no need to bring your own shipping box and tape-even if there are multiple items included in your order. We'll help take care of the packaging.

5.
Look for your refund on your account

Once the return has been processed, Amazon will issue your refund in the payment form you requested, typically within several hours. You can check the status of your refund on the "Orders" page in your Amazon account.

Fast, easy, and free returns are just one of the many benefits of shopping on Amazon. Are you also looking to pick up a package? Amazon offers convenient, fast package pickup at most Amazon Fresh or Whole Foods Market stores.

Learn more about the benefits of Prime