Availity Appoints Dr. Hannah Alphs Jackson Chief Medical Officer

JACKSONVILLE, Fla. - July 21, 2026 - Availity, the nation's largest real-time health information network, today announced the appointment of Hannah Alphs Jackson, MD, MHSA, as its first Chief Medical Officer (CMO).

Dr. Jackson brings extensive experience in all facets of healthcare. Over her career, she has held roles in provider and health plan leadership, where she has led various initiatives to integrate technology and data into care delivery to support effective transformation of healthcare processes and to optimize outcomes.

Availity added the CMO role to bring clinical leadership into the development of its technology, data exchange, and AI-powered solutions, ensuring innovation is grounded in the real-world needs of providers, health plans, and patients. As CMO, Dr. Jackson will leverage her understanding of both health plan and provider workflows to help shape Availity's product strategy and guide the responsible application of technology, automation and artificial intelligence. As part of the executive leadership team, she will be responsible for ensuring all solutions continue to support providers, health plans and patients through clinically informed, data-driven innovation.

"Dr. Jackson brings a rare combination of clinical expertise, provider perspective, payer experience and strategic vision," said Russ Thomas, CEO of Availity. "As healthcare continues to evolve, it's critical that we have strong clinical leadership guiding how we integrate automation and AI capabilities to support the entire healthcare system - and ultimately improve the way healthcare works."

"Availity is known for simplifying healthcare at scale by bringing clinical insights, data and technology together to strengthen collaboration across the industry," said Dr. Jackson. "Healthcare is incredibly complex, and meaningful progress requires everyone to work together. I am excited to support our innovations and ensure they are clinically grounded, operationally practical and focused on improving experiences and outcomes for patients."