State of Alabama

06/18/2026 | Press release | Distributed by Public on 06/18/2026 08:07

Provider Secure Web Portal Outage – Scheduled Maintenance

PDF Version

TO: All Providers

RE: Provider Secure Web Portal Outage - Scheduled Maintenance

Please be advised that the Provider Secure Web Portal, operated by Gainwell, will undergo scheduled maintenance that will result in an outage. During this time, the Provider Secure Web Portal will be unavailable.

Outage period:

  • START: Tuesday, June 23, 2026, at 11:59 p.m. (Central Time)
  • END: Wednesday, June 24, 2026, at 5:00 a.m. (Central Time)

Impact:

  • No access to the Provider Secure Web Portal for claims submission and processing, eligibility verification and related transactions.

Providers should plan accordingly for this downtime. Normal operations will resume once maintenance is complete.

During the maintenance window, the AVRS system will be available for inquiry at (800) 727-7848.

The Current Procedural Terminology (CPT) and Current Dental Terminology (CDT) codes descriptors, and other data are copyright © 20 26 American Medical Association
and © 20
26 American Dental Association (or such other date publication of CPT and CDT). All rights reserved. Applicable FARS/DFARS apply.


State of Alabama published this content on June 18, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on June 18, 2026 at 14:07 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]