Update - FINRA TRAQS Multi-Factor Authentication (MFA) Production Access

As FINRA previously announced, on December 31, 2025, the use of SMS and Voice Call as Multi-Factor Authentication (MFA) methods for access to TRAQS and API Reference Data files will be eliminated. Users who currently rely on SMS or Voice Authentication to access TRAQS or the API must enroll in one of the following authentication methods to continue to get service after that day:

• Google Authenticator;
• Okta Verify (Mobile);
• Okta Verify Desktop (FastPass using feature such as Windows Hello); or
• Federated Single Sign-on (SSO).

A dedicated Multi-Factor Guide and MFA Web Help page are available.

Users should use these references when preparing for the sunset of SMS and Voice Authentication methods; please note that setups are required for each environment users need to access; test (NTF) and production:

• New users, meaning clients who have never enrolled in any MFA method need to establish an account first and should follow the directions and prompts listed in Section 1 of the MFA User Guide. Users can then choose one of the security methods that will continue beyond December 31, 2025.
• Existing users, meaning clients who currently are enrolled via the use of SMS, Voice, or any other MFA authentication method, and who wish to establish a new security preference method(s) should reference Section 2 of the MFA User Guide. These users can simply edit their security preferences on the OKTA Dashboard Account page by adding one of the methods and following the prompts on the menu.

FINRA will fully discontinue the use of SMS and voice authentication after the close of business on Wednesday, December 31, 2025.

Please contact FINRA Client and System Management with questions regarding this notice.