Entergy Mississippi prepares for heavy rainfall, potential flooding

JACKSON, Miss. - Entergy Mississippi is preparing for severe weather related to Tropical Storm Arthur as it moves through the central and southern parts of the state over the next 24 hours. The storm is expected to bring thunderstorms, heavy rainfall and potential flooding to our service area. Entergy crews are ready to respond quickly and safely.

Falling vegetation, oversaturated grounds and flooding pose a significant risk of causing damage to the electric grid. We are taking precautions now to ensure the safety of employees and the public.

• Our crews regularly inspect and maintain equipment, including underground vaults that serve some downtown areas like Jackson's downtown business district. The equipment in these vaults is designed to be submersible, and we do not anticipate floodwaters will cause outages in these areas.
• We make every effort to avoid service interruptions; however, if floodwaters approach our equipment or facilities pose a clear threat to the safety of employees or the public, we will disrupt service until it is safe to restore it.
• Due to changes in water levels, we may need to move quickly to disconnect service to affected areas prior to any individual notification to customers. We will keep customers informed when conditions warrant disconnections.

Stay safe

Entergy Mississippi urges customers to stay safe. Take the time now to get your personal storm plans in place, including planning for any medical needs that require electricity, and to make a kit with basic supplies needed in an emergency.

Stay away from downed power lines and flooded areas. Do not walk in standing water and do not venture into areas of debris, since energized and dangerous power lines may not be visible. Report downed lines immediately by calling 1-800-9OUTAGE (1-800-968-8243) and call your local police station or fire department.

Learn more about how to make an emergency kit and get more important severe weather safety tips on our Storm Center website.

Stay informed

Staying informed before, during and after a storm is just as important as making personal storm plans. Here's how you can stay up to date on our preparations and restoration efforts:

• Download the Entergy app. Customers can use the app to report outages or check on the status of power at their home or business.
• Check Entergy's View Outage map. Maps show where outages are located and give information about restoration progress.
• Follow Entergy Mississippi on Facebook and X. Social media also plays an important role in keeping you informed, and we place a high priority on updating our social media channels throughout an event.
• Text us: If you are signed up to receive our notifications, you can text OUT to 36778 to report an outage. To sign up for text messaging, go to com or text REG to 36778. Have your account number and ZIP code handy. The registration pattern is as follows including spaces: REG (account number) (ZIP code).
• Visit the company's Storm Center website. The site has storm safety, preparation and restoration information that is updated throughout the day.
• Download the Operation: Storm Ready Guide. This guide will help you plan and prepare for weather emergencies. Information is also available in Spanish and Vietnamese.

Following the storm, check Entergy's View Outage map for the latest information about restoration progress.

About Entergy Mississippi

Entergy Mississippi provides electricity to approximately 459,000 customers in 45 counties. Entergy Mississippi is a subsidiary of Entergy Corporation. Entergy generates, transmits and distributes electricity to power life for more than 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We're focused on keeping costs for our customers as low as possible while providing reliable energy that our communities count on. We're also investing in growth for the future with a more resilient, cleaner energy system that includes modern natural gas, nuclear and renewable energy generation. As a nationally recognized leader in sustainability and corporate citizenship, we deliver more than $100 million in economic benefits each year to the communities we serve through philanthropy, volunteerism and advocacy. Entergy is a Fortune 500 company headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. Learn more at EntergyMississippi.com and connect with @EntergyMS on social media.

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