CenterPoint Energy Inc.

05/26/2026 | Press release | Distributed by Public on 05/26/2026 08:35

CenterPoint Energy prioritizes affordability and reliability actions at Indiana Utility Regulatory Commission’s Summer Reliability Forum

In response to expected above normal temps heading into cooling season, CenterPoint outlines suite of actions to support day-to-day reliability and help customers save energy
2026-05-26T05:00:00Z

​EVANSVILLE, Ind. - May 26, 2026 - Local CenterPoint Energy Indiana leaders met last week with the Indiana Utility Regulatory Commission (IURC), as part of the state's Summer Reliability Forum, to detail the suite of actions it's taking to strengthen day-to-day reliability this summer, while continuing to prioritize affordability and opportunities for southwestern Indiana customers to save energy.

"We remain focused on what matters most to our customers - delivering reliable power every day. As we head into summer cooling season, higher temperatures may drive increased energy demand, and seasonal bills can be challenging for Hoosier families and businesses. In response, we've taken a series of actions to strengthen the electric grid, and to make our customers more aware of ways they can save energy," said Mike Roeder, President, CenterPoint Energy Indiana.

Strengthening Summer Reliability & Preparedness
CenterPoint's annual IURC presentation detailed the scope of actions that have already been taken ahead of the summer season to support day-to-day reliability and meet expected spikes in energy demand, including:

  • Secure Fuel: Securing the necessary fuel supply to meet increases in energy demand during peak summer demand;
  • Diversified Generation Mix: Maintaining a diversified generation and power supply portfolio to meet forecasted customer demand;
  • Targeted Maintenance: Completing planned system maintenance of critical equipment, including substations, ahead of the cooling season;
  • Improving Grid Resiliency: Continuing infrastructure investments and grid modernization that have reduced equipment-related outage minutes by 57% since 2018; and
  • Improving Emergency Response: Enhancing operational emergency response plans to support effective public and customer communications, and better coordination with emergency partners and local officials during emergency events.

Supporting Customers during Summer Cooling Season
As part of its ongoing commitment to customer affordability, CenterPoint also shared with the IURC the resources and programs available to customers to help save energy and reduce energy costs this summer, including:

  • No-Cost Home Energy Assessments: In-home evaluation and a customized energy report at no cost to customers, which could include the installation of energy-saving products.
  • Levelized Billing Option: Allowing customers to spread energy costs more evenly across the year to reduce seasonal bill swings.
  • TimeWise Pilot: A voluntary program that allows customers to save costs by shifting energy use to off-peak hours.
  • Online Energy Efficiency Store: Rebates and tools to help customers improve home efficiency.
  • Payment Assistance Programs: Offering flexible payment arrangements and extensions for customers who need more time to manage energy costs.

More information about the programs and resources available to help customers save energy and costs this summer can be found at CenterPointEnergy.com/ResourceHub.

Community Actions: Key Updates
Since 2025, CenterPoint has announced a series of affordability and community actions, including a commitment to keeping electric base rates stable through 2027, coupled with a $5 million contribution to the Community Energy Improvement Fund to help make customer homes more energy efficient. Most recent efforts to help its Southwestern Indiana customers also include:

  • Pursuing bill-lowering opportunities, by attracting a large load customer to southwestern Indiana, which could lower existing customer bills by more than $250 million over 15 years;
  • Expanding in-person support, by opening new walk-in customer support and payment services at CenterPoint Energy Plaza in Downtown Evansville; and
  • Expanding in-person Community Connect events to share important cost and energy saving programs, resources and information with customers.​
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CenterPoint Energy Prepared to Respond to Potential Impacts of Weekend Storms on Greater Houston

Enhanced frontline workforce remains ready to respond day or night to potential impacts throughout the weekend and restore power safely and quickly to all impacted customers

Monitoring of potential severe thunderstorms, including heavy rain, frequent lightning and strong winds to continue from Saturday morning into Monday night

HOUSTON - May 23, 2026 - As part of its ongoing storm preparations and response efforts for its customers, CenterPoint Energy continues to monitor weather conditions and prepare to respond to potential outages that could be caused by severe thunderstorms expected to impact the Greater Houston area starting Saturday morning through Monday. CenterPoint's enhanced workforce is prepared to respond to potential impacts to its electric and gas customers and to restore service safely and as quickly as possible. CenterPoint's Emergency Operations Center also remains activated to continue coordinating closely any and all response efforts with local government officials and agencies ahead of this weekend's severe weather.

"CenterPoint is prepared to respond day or night, throughout the weekend, for our customers who may be impacted by the severe weather forecasted across Greater Houston. We know that any outage is one too many for our customers, and we have taken a series of actions to be ready to restore service safely and as quickly as possible if outages occur, including pre-positioning frontline crews and enhanced resources across our system. We will continue coordinating with local emergency partners, keeping our customers informed of our response and restoration efforts, and working day or night until every impacted customer is restored," said Nathan Brownell, CenterPoint's Vice President, Resilience and Capital Delivery and Incident Commander.

Preparing for Severe Weather: Key Actions
As part of its storm preparedness and response efforts, CenterPoint is taking the following actions for its customers:

  • Maintaining an enhanced readiness posture: CenterPoint continues to monitor the evolving weather situation and coordinate storm response efforts through its Emergency Operations Center.
  • Readying enhanced workforce and resources: Preparing frontline personnel to support potential restoration efforts both day and night throughout the weekend.
  • Monitoring severe weather 24/7: The Meteorology team continues to track weather forecast developments, and CenterPoint is updating its preparedness and response efforts as conditions evolve.
  • Coordinating with local officials: CenterPoint is coordinating with local officials and emergency management partners on continued preparedness and response efforts.
  • Communicating proactively with customers: Providing safety and preparedness information directly with customers via email, phone and text, across social media platforms and other channels.

Emergency Communications: Sign Up for Power Alert Service®

To help prepare for the potential impact of the severe weather, CenterPoint is encouraging its customers to enroll in Power Alert Service® to receive outage details, estimated restoration times and customer-specific restoration updates via phone call, text or email. As part of CenterPoint's overall emergency communications efforts, customers can stay up to date on local outages with CenterPoint's cloud-based Outage Tracker, available in English and Spanish, which allows customers to see outages and restoration times by county, city and zip code.

Emergency Preparations: What Customers Can Do to Stay Safe

CenterPoint urges the public to put their safety first and prepare in advance for extreme weather by having a safety plan ready, especially for those who rely on electricity for life-sustaining equipment or medical needs. Customers can find safety tips to help them prepare at CenterPointEnergy.com/ActionCenter.

For the latest updates, follow CenterPoint on social media and visit CenterPointEnergy.com/ActionCenter.

About CenterPoint Energy, Inc.
As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of March 31, 2026, the company owned approximately $47.8 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.

Memorial Day Weekend Storms Update: CenterPoint Frontline Workers' Response and Restoration Efforts Continue Through Holiday Weekend, with 155,000 Customers Restored Since Saturday at 3 a.m.

​​Emergency Operations Center activated and remains focused on coordinating restoration and emergency response efforts to restore power safely and quickly to all impacted customers

HOUSTON - May 23, 2026 - As severe thunderstorms moved through the Greater Houston area this morning and afternoon, CenterPoint Energy crews quickly took action to restore power to 155,000 customers as of 5 p.m. today. At the peak of today's storm activity between 6 and 7 a.m., approximately 45,000 customers were without service. Approximately 94% of CenterPoint Energy's 2.9 million customers experienced no impacts to their electric service due to the severe weather, with approximately 10,000 customers without power as of 5 p.m. - less than 0.5% of CenterPoint's customers.

"CenterPoint crews immediately took action across the Greater Houston area this morning and began restoring customers immediately as storms moved throughout our region and will continue working around the clock restoring power to all customers experiencing storm-related outages. We are ready to respond throughout the weekend to additional rounds of weather anticipated through Monday, and our team will remain focused on restoring power safely and quickly as possible," said Nathan Brownell, CenterPoint's Vice President of Resilience and Capital Delivery and Incident Commander.

Storm-Related Response & Restoration Efforts Continue

CenterPoint crews remain ready to respond across its 12-county service area to a second round of afternoon thunderstorms and will continue to actively restore customers experiencing outages, with additional severe weather expected this evening and into the Memorial Day holiday. CenterPoint's network of 150 weather stations have recorded isolated strong wind gusts of up to 50 mph in southwestern portions of the service territory, along with rainfall totals up to 1 inch, primarily south of I-10.

CenterPoint's Emergency Operations Center will remain activated as crews continue supporting restoration efforts and preparing for additional weather throughout the Memorial Day holiday weekend and into next week.

Responding to severe weather: Key Actions
As part of its storm response efforts, CenterPoint is taking the following actions for its customers:

  • Activated Emergency Operations Center: CenterPoint continues to monitor the evolving weather situation and coordinate storm response efforts through its Emergency Operations Center.
  • Deployed enhanced workforce and resources: Frontline workers and contractors are prepared to support potential restoration efforts both day and night throughout the weekend.
  • Monitoring severe weather 24/7: The Meteorology team continues to track weather forecast developments, and CenterPoint is updating its preparedness and response efforts as conditions evolve.
  • Coordinating with local officials: CenterPoint is coordinating with local officials and emergency management partners on continued preparedness and response efforts.
  • Communicating proactively with customers: Providing safety and preparedness information directly with customers via email, phone and text, across social media platforms and other channels.
  • Communicating Proactively with Customers: Providing safety and preparedness information directly with customers via email, phone and text, across social media platforms and other channels. Since 3 a.m. Saturday more than 186,000 Power Alert Service® messages have been shared directly with customers

Emergency Communications: Sign Up for Power Alert Service®

To help prepare for the potential impact of the severe weather, CenterPoint is encouraging its customers to enroll in Power Alert Service® to receive outage details, estimated restoration times and customer-specific restoration updates via phone call, text or email. As part of CenterPoint's overall emergency communications efforts, customers can stay up to date on local outages with CenterPoint's cloud-based Outage Tracker, available in English and Spanish, which allows customers to see outages and restoration times by county, city and zip code.

Emergency Preparations: What Customers Can Do to Stay Safe

CenterPoint urges the public to put their safety first and prepare in advance for extreme weather by having a safety plan ready, especially for those who rely on electricity for life-sustaining equipment or medical needs. Customers can find safety tips to help them prepare at CenterPointEnergy.com/ActionCenter.

For the latest updates, follow CenterPoint on social media and visit CenterPointEnergy.com/ActionCenter.

About CenterPoint Energy, Inc.
As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of March 31, 2026, the company owned approximately $47.8 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.​

CenterPoint Energy monitoring conditions through the Memorial Day weekend and is prepared to respond to potential severe weather impacting its customers across the Greater Houston area

Enhanced frontline workforce remains prepared and ready to respond to potential impacts on customers

Thunderstorms forecasted to impact Greater Houston area through the holiday weekend

HOUSTON - May 22, 2026 - CenterPoint Energy is actively monitoring weather conditions and preparing for potentially severe thunderstorms expected to impact the Greater Houston area throughout the Memorial Day weekend. The actions CenterPoint is taking to prepare include pre-positioning an enhanced workforce and resources to respond to and resolve any potential impacts on its customers' electric service safely and as quickly as possible in the coming days.

"Our Emergency Preparedness and Response team is focused on taking actions to support our customers ahead of this weekend's forecasted severe weather, including continuing to monitor conditions and staging crews and equipment to restore power safely and as quickly as possible," said Nathan Brownell, CenterPoint's Vice President of Resiliency and Capital Delivery. "Heading into the weekend, we encourage all of our customers across the Greater Houston area to prepare and stay safe in anticipation of quickly changing weather conditions."

CenterPoint crews responded and restored power quickly and safely to approximately 133,000 customers impacted by the first wave of the storm system on Monday night and Tuesday morning.

Preparing for Severe Weather: Key Actions
As part of its storm preparedness efforts, CenterPoint is taking the following actions:

  • Maintaining an enhanced readiness posture: CenterPoint continues to monitor the evolving weather situation as well as planning and coordinating its storm response efforts.
  • Readying the company's workforce and resources: Preparing its enhanced workforce to support potential restoration efforts.
  • Monitoring severe weather 24/7: The Meteorology team continues to track weather forecast developments, and the company is updating response efforts as conditions evolve.
  • Coordinating with local officials: CenterPoint is coordinating with local officials and emergency management partners on continued preparedness efforts.
  • Communicating proactively with customers: Providing safety and preparedness information directly with customers via email, phone and text, across social media platforms and other channels.

Emergency Communications: Sign Up for Power Alert Service®

To help prepare for the impact of the severe weather, CenterPoint is encouraging its customers to enroll in Power Alert Service® to receive outage details, estimated restoration times and customer-specific restoration updates via phone call, text or email. As part of CenterPoint's overall emergency communications efforts, customers can stay up to date on local outages with CenterPoint's cloud-based Outage Tracker, available in English and Spanish, which allows customers to see outages and restoration times by county, city and zip code.

Emergency Preparations: What Customers Can Do to Stay Safe

CenterPoint urges the public to put their safety first and prepare in advance for extreme weather by having a safety plan ready, especially for those who rely on electricity for life-sustaining equipment or medical needs. Customers can find safety tips to help them prepare at CenterPointEnergy.com/ActionCenter.

For the latest updates, follow CenterPoint on social media and visit CenterPointEnergy.com/ActionCenter.

About CenterPoint Energy, Inc.
As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of March 31, 2026, the company owned approximately $47.8 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.

Storm restoration update: 96% of CenterPoint Energy customers not impacted by significant weather as restoration efforts continue; Crews mobilized and responding to localized impacts across Greater Houston area

​HOUSTON - May 20, 2026 - As significant rain and thunderstorms continue to impact the Greater Houston area, CenterPoint Energy is actively responding to weather-related outages for its customers and will continue responding to further storm impacts. Approximately 96% of CenterPoint's 2.9 million customers were not impacted by the overnight waves of storms. CenterPoint crews and contractors have restored power to approximately 95,000 customers since storm conditions began Tuesday evening. The average restoration time per outage was less than 79 minutes. ​

As of 5 a.m. Wednesday, crews continue working to restore the less than 15,000 customers without power and will continue working until every customer is restored.

Emergency response efforts are being coordinated from CenterPoint's Emergency Operations Center (EOC), and CenterPoint's enhanced workforce of frontline workers and contractors are focused on restoring power to the remaining impacted customers safely and as quickly as possible.

"We know how disruptive outages can be for our customers. That's why our focus remains on restoring service for those affected by this storm event safely and as quickly as possible. Our Emergency Operations Center will remain activated as our crews continue working around the clock to respond to isolated outages across the Greater Houston area," said John Cornelius, CenterPoint's Vice President of Distribution Operations and Overnight Incident Commander.

Actions CenterPoint is Taking to Respond

To prepare for severe storms and respond to severe weather impacts for its customers, CenterPoint has taken the following actions:

  • Activating Emergency Operations Center: To coordinate storm response efforts for its customers, CenterPoint proactively activated its Emergency Operations Center at 8 a.m. yesterday morning.
  • Mobilizing frontline crews: Frontline personnel are actively responding to impacted areas and will remain ready to support further restoration efforts.
  • ​ Monitoring weather conditions 24/7: The meteorology team continues to track forecast developments, and the company is updating response plans as conditions evolve.
  • Pre-positioning resources: Response teams were pre-positioned crews across the area to respond to any electric or natural gas service interruptions safely and as quickly as possible.
  • Coordinating with local officials: The Incident Command team is providing regular updates to local officials and emergency management partners.
  • Keeping customers informed: CenterPoint is providing information directly to customers via email, phone, text and other channels to keep them informed and prepared.

Commitment to Keeping Customers Informed

CenterPoint will continue to provide proactive updates about the actions it's taking to prepare for and respond to the impacts of the severe weather in the Greater Houston area. Electric customers are encouraged to enroll in Power Alert Service® to receive outage details and customer-specific restoration updates by phone, text or email.

Customers can also stay up to date on local outages with CenterPoint's Outage Tracker (available in English & Spanish and mobile-friendly), which allows customers to see outages and restoration times by county, city and zip code.

Public Safety Message

CenterPoint is urging the public to put their safety first. Customers are urged to stay away from low-hanging or downed power lines. To report downed lines or another electrical emergency that requires immediate attention, please call 911 if necessary, then immediately contact CenterPoint at 713-207-2222.

Be alert for the smell of natural gas. If you smell natural gas, leave the area immediately on foot. Do not attempt to turn gas valves on or off; instead, call 1-888-876-5786 and CenterPoint will send a technician.  

For additional information and safety tips, follow CenterPoint on social media and visit CenterPointEnergy.com/ActionCenter.

About CenterPoint Energy, Inc.
As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of March 31, 2026, the company owned approximately $47.8 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.

Essentially all CenterPoint Energy customers impacted by overnight and early morning storms have been restored across the Greater Houston area

As of 2 p.m., approximately 180 CenterPoint customers are without power from overnight storms

CenterPoint's Emergency Operations Center will remain in an elevated state of readiness given forecasted severe weather through the Memorial Day holiday weekend

HOUSTON - May 20, 2026 - As thunderstorms traveled across CenterPoint Energy's electric service territory overnight Tuesday and into Wednesday morning, more than 95% of its 2.9 million customers across the Greater Houston area experienced no impacts to their electric service. Essentially all CenterPoint customers who were impacted by the storms and can safely receive power have now been restored. Approximately 133,000 customers have been impacted since a line of storms began moving through the area around 9 p.m. on Tuesday. As of 2 p.m. today, approximately 180 customers are without power from the overnight storms. Crews continue actively working to restore those remaining impacted customers safely and as quickly as possible.

Scattered thunderstorms moved through parts of the Greater Houston area, with the strongest activity taking place between 9 p.m. last night and 11 a.m. this morning. The average restoration time per outage was approximately 170 minutes. ​

The company's Emergency Operations Center will maintain an elevated state of readiness through Memorial Day holiday weekend as we closely monitor evolving weather conditions.

"We appreciate the dedication of our outstanding frontline crews and contractors, as well as our customers' patience and understanding as we worked to restore power," said Jason Fabre, CenterPoint's Vice President of Special Response and Incident Commander. "Our customers expect and deserve reliable power, and our teams worked around the clock through significant rainfall and wind to safely restore service to customers who were impacted by significant weather as quickly as possible."

CenterPoint took the following actions ahead of Monday's significant weather:

  • Activated Emergency Operations Center: To coordinate storm response efforts, the company proactively activated its Emergency Operations Center on Tuesday and remained ready to respond.
  • Monitored weather 24/7: The Meteorology team continued to track forecast developments, and the company updated response plans as conditions evolved.
  • Pre-positioned resources: Response teams were pre-positioned in areas where storms were forecasted to impact and remained ready to respond to any electric or natural gas service interruptions safely and as quickly as possible.
  • Coordinated with local officials: The company provided updates to local officials and emergency management partners.

Commitment to Keeping Customers Informed

CenterPoint will continue to provide proactive updates about the actions it's taking to prepare for and respond to the impacts of the severe weather in the Greater Houston area. Electric customers are encouraged to enroll in Power Alert Service® to receive outage details and customer-specific restoration updates by phone, text or email.

Customers can also stay up to date on local outages with CenterPoint's Outage Tracker (available in English & Spanish and mobile-friendly), which allows customers to see outages and restoration times by county, city and zip code.

Public Safety Message

CenterPoint urges the public to put their safety first. Customers should stay away from low-hanging or downed power lines. To report downed lines or another electrical emergency that requires immediate attention, please call 911 if necessary, then immediately contact CenterPoint at 713-207-2222.

Be alert for the smell of natural gas. If you smell natural gas, leave the area immediately on foot. Do not attempt to turn gas valves on or off; instead, call 1-888-876-5786 and CenterPoint will send a technician.

For additional information and safety tips, follow CenterPoint on social media and visit CenterPointEnergy.com/ActionCenter.

About CenterPoint Energy, Inc.
As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of March 31, 2026, the company owned approximately $47.8 billion in assets. With approximately 8,800 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.

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CenterPoint Energy Inc. published this content on May 26, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on May 26, 2026 at 14:36 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]