Newburyport Bank Named Best Customer Service Bank in 2026 Readers’ Poll

We are honored to be recognized as the Best Customer Service Bank in the 2026 Best of… readers' poll.

This award is especially meaningful because it comes directly from the people we have the privilege of serving every day. At Newburyport Bank, exceptional customer service isn't just a goal-it's the foundation of everything we do. We are grateful for the trust our customers place in us and proud to be recognized as a community bank that puts people first.

For more than 170 years, Newburyport Bank has been a trusted community bank serving individuals, families, and businesses throughout the region. Our approach to Newburyport banking is built on listening first, understanding each customer's unique financial goals, and providing personalized guidance and banking solutions that help people journey well.

As a local community bank, we believe banking should be personal. Whether you're opening your first savings account, financing a home, growing a business, or planning for the future, our experienced team is committed to delivering the personalized service and financial expertise you deserve. Every interaction is an opportunity to build lasting relationships based on trust, respect, and genuine care.

Being named the Best Customer Service Bank is a reflection of our dedicated employees. Their professionalism, knowledge, and commitment to helping others create the exceptional banking experience our customers value every day. From everyday banking to life's biggest financial milestones, our team is here to provide the support and guidance our communities can count on.

As a mutual community bank, our focus has always been on our customers and the communities we serve-not shareholders. That allows us to reinvest locally, support nonprofit organizations, strengthen local businesses, and help our neighbors achieve long-term financial success. It's a commitment that has defined Newburyport Bank for generations and continues to shape the way we serve today.

To our customers, thank you for your loyalty, confidence, and continued support. Your trust inspires us to continually raise the bar for customer service and reinforces our commitment to being the community bank you can rely on.

From all of us at Newburyport Bank, thank you for this incredible honor. We are proud to be your trusted partner for Newburyport banking, grateful to be recognized as the Best Customer Service Bank, and look forward to helping you Journey Well for many years to come.