Singapore Police Force

01/17/2025 | Press release | Distributed by Public on 01/18/2025 19:42

Police Advisory On Phishing Websites Impersonating Redeemsg

The Police would like to alert members of the public to the resurgence of phishing websites involving the impersonation of the RedeemSG website. With the disbursement of the Community Development Council (CDC) Vouchers 2025 (January) on 3 January 2025, several members of the public have reported that they have received messages with a fake RedeemSG website link, phishing for their personal details.

Members of the public are reminded to exercise caution when claiming CDC vouchers. You will only receive an SMS with the unique voucher link from gov.sg right after you have successfully claimed your vouchers at go.gov.sg/cdcv. When claiming your digital CDC Vouchers, you will only be asked to log in via Singpass for authentication. You will never receive a request to disclose personal or banking credentials, be asked to transfer money, or install mobile applications from unofficial app stores to claim your CDC Vouchers. For official information and updates on the CDC Vouchers Scheme, please visit https://vouchers.cdc.gov.sg.

The Police would like to advise members of the public to adopt the following precautionary measures to protect themselves from scams:

  1. ADD - Add the ScamShield app to block and filter SMSes. Set up security features (e.g. set up transaction limits for internet banking transactions and credit/debit card transactions, enable Two-Factor Authentication (2FA), Multifactor Authentication for banks and e-wallets, use the Money Lock feature of your bank to "lock up" a portion of your money so that it cannot be transferred out digitally by anyone, further protecting your savings from scams).

  2. CHECK - Verify the authenticity of the clickable link and check the webpage address for discrepancy. Do not use clickable links provided by unknown persons. The official RedeemSG website is https://vouchers.cdc.gov.sg. Check for scam signs against official sources such as the 24/7 ScamShield Helpline (1799). You can also check the legitimacy of suspicious messages, phone numbers and website links via the ScamShield app or visit the ScamShield website at www.scamshield.gov.sg.

  3. TELL - Tell the authorities, family, and friends about scams. Report and block suspected scam accounts/chat groups and report the SMS and link to the ScamShield application. Call your bank immediately and make a police report if you think you have fallen victim.

If you have any information relating to such crimes or if you are in doubt, please call the Police Hotline at 1800-255-0000, or submit a report online at www.police.gov.sg/i-witness. All information will be kept strictly confidential. If you require urgent Police assistance, please dial '999'.

For more information on scams, members of the public can visit www.scamshield.gov.sg or call the ScamShield Helpline at 1799. Fighting scams is a community effort. Together, we can ACT Against Scams to safeguard our community!

Images of the fake and real CDC RedeemSG website




PUBLIC AFFAIRS DEPARTMENT
SINGAPORE POLICE FORCE
17 January 2025 @ 6:00 PM