Connecticut Department of Consumer Protection
12/12/2025 | Press release | Archived content
Consumer Alert: Home Improvement Company NewPro Files Bankruptcy, Leaves Unfinished Projects in Connecticut
Consumer Alert: Home Improvement Company NewPro Files Bankruptcy, Leaves Unfinished Projects in Connecticut
Affected consumers should file as a creditor with Federal Bankruptcy Court
12/12/2025
HARTFORD - The Department of Consumer Protection (DCP) is advising consumers affected by the bankruptcy filing of NewPro Operating LLC and its parent company Renovo Home Partners to file a complaint if they have unfinished home improvement projects.
NewPro Operating LLC, a Massachusetts-based remodeling company, has an active Home Improvement Contractor (HIC) registration with DCP and often advertised window and siding services in Connecticut. The company filed for Chapter 7 bankruptcyon November 3, 2025.
Impacted Connecticut homeowners should:
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File with the Federal Bankruptcy Court: Consumers should file as a creditor with the Federal Bankruptcy Courtfirst. Creditors should file a Proof of Claim form by the deadline or "bar date" provided in the bankruptcy notice. If no date is given, creditors should submit their form within 70 days of the bankruptcy filing. Once the bankruptcy is finalized, consumers listed as creditors may be eligible for payment through the Home Improvement Guaranty Fund. To learn more about the Home Improvement Guaranty Fund or to submit a claim, visit our Home Improvement Guaranty Fundpage at ct.gov/DCP.
- File a complaint with DCP:Consumers may file a complaint through our online portal at eLicense.ct.govor send an email to [email protected]. For detailed instructions to submit an online complaint to our agency, visit our File a Complaint pageat ct.gov/DCP.
"Home improvement projects are costly, stressful, and in this case, unpredictable," said DCP Commissioner Bryan T. Cafferelli. "Homeowners who follow the right steps of hiring a registered contractor and signing a contract should not be penalized. Consumers who paid a deposit to NewPro and have an incomplete home improvement project are encouraged to file a complaint with Federal Bankruptcy Court and our agency."
For more information on home improvement projects and the best way to stay protected, consumers can visit ct.gov/DCP.
Media Contact:
Kaitlyn Krasselt
[email protected]
(860) 713-6019(office)
(860) 377-0246(cell)
[email protected]
(860) 713-6019(office)
(860) 377-0246(cell)
Connecticut Department of Consumer Protection published this content on December 12, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on December 30, 2025 at 12:19 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]