Wolters Kluwer NV

10/30/2025 | Press release | Distributed by Public on 10/30/2025 14:29

Agentic AI Is Here: Is Your Organization Ready to Absorb It

Karen Abramson, CEO of Wolters Kluwer Corporate Performance & ESG
Published in Forbes Technology Council on July 16, 2025

The next frontier of AI: Adaptability over advancement

In today's AI-fueled economy, success does not belong to the organizations with the most advanced technology. It belongs to those that can absorb and apply new knowledge the fastest.

Wolters Kluwer Corporate Performance & ESG CEO Karen Abramson explores this idea through the lens of absorptive capacity, a business concept that describes an organization's ability to recognize, assimilate, and act on new knowledge to gain competitive advantage.

Now, as agentic AI emerges, a new generation of artificial intelligence capable of autonomous planning, decision-making, and action, absorptive capacity has become essential to thriving in an AI-first world.
Technology alone doesn't drive transformation. The differentiator is whether your organization can absorb it quickly, intelligently, and at scale.
Karen Abramson, CEO of Wolters Kluwer Corporate Performance & ESG

Agentic AI in action

Agentic AI represents a leap forward from traditional automation and generative AI. It does not just respond to prompts; it takes initiative.

According to recent research:

  • 65% of companies are already piloting agentic AI (KPMG).
  • By 2028, 33% of enterprise software will include it, enabling 15% of daily work decisions to be made autonomously (Gartner).

From automatically flagging compliance risks to generating real-time audit reports, agentic AI is already reshaping how finance and audit teams operate. But the organizations that will win are those that can absorb, adapt, and act on new insights.

The power of APIs: Turning insight into action

When paired with APIs, agentic AI becomes a closed-loop system capable of learning and executing continuously.

APIs connect AI to core business applications such as ERP, CRM, and compliance systems, allowing insights to trigger real-time actions and feed results back for improvement. This seamless integration turns knowledge into action and action into learning.

Five Behaviors That Build Absorptive Capacity

To fully leverage agentic AI, organizations must cultivate the behaviors that fuel adaptability and insight:

  1. Curiosity at Scale - Encourage questions and challenge assumptions.
  2. Fluid Knowledge Sharing - Break down silos to accelerate collaboration.
  3. Purposeful Experimentation - Treat AI pilots as part of core operations.
  4. Strategic Linkages - Build partnerships with innovators and experts.
  5. Learning-Driven Leadership - Reward progress and curiosity over perfection.

These behaviors turn passive knowledge into actionable intelligence and help transform disruption into advantage.

Q&A: Understanding Agentic AI and Absorptive Capacity

  • What is "agentic AI"?
    Agentic AI refers to autonomous systems that can plan, decide, and act independently, moving beyond task automation to intelligent orchestration.
  • Why does absorptive capacity matter?
    It enables organizations to interpret, integrate, and apply new knowledge effectively, unlocking real value from AI.
  • How do APIs enhance it?
    They connect AI insights directly to enterprise workflows, enabling real-time decision execution and continuous learning.
  • What can leaders do now?
    Build a culture of learning, collaboration, and experimentation that can keep pace with AI's evolution.

Read the full article on Forbes.

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Wolters Kluwer NV published this content on October 30, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on October 30, 2025 at 20:29 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]