05/05/2025 | News release | Distributed by Public on 05/05/2025 10:47
This company is a leader in India's manufacturing sector with an annual PVC pipe production capacity exceeding 370,000 metric tons.
The client wanted to implement a supply chain transformation to manage 150 daily truckload movements, combining advanced warehousing solutions, cutting-edge technologies, and a strategic partnership with a 3PL provider.
Protiviti analyzed, developed and implemented a comprehensive integration of the SAP S/4HANA system with third-party logistics (3PL) warehouse management systems (WMS), protecting critical data and optimizing the client's supply chain performance.
With data synchronization between S/4HANA and the 3PL WMS, the client is now handling high volumes of data, including inventory movements, sales orders, and purchase orders. Data accuracy significantly improved, SAP system load during peak periods was reduced, and error management was streamlined.
Effective inventory management is a cornerstone of modern supply chain optimization. By enabling real-time tracking, accurate stock level measurement, instant data updates, and actionable insights into stockouts and slow-moving products, efficient warehousing plays a pivotal role in maintaining a balanced inventory and mitigating associated risks. Recognizing the need to enhance supply chain efficiency, this client - a leading manufacturer of PVC pipe in the booming Indian market - sought a solution in third-party logistics (3PL) warehousing. With an ambitious target of managing 150 full truckload movements daily, a robust, real-time integration between the company's ERP system and the 3PL warehouse management system (WMS) was imperative.
The client had integrated S/4HANA as its core ERP system. The primary challenge was to establish a seamless, real-time data flow between S/4HANA and the 3PL warehouse operations system to support visibility across the supply chain and ensure operational efficiency. Secondary challenges included system integration, real-time data synchronization, data volume management, data integrity, performance optimization and error handling and recovery.
Initially, a comprehensive analysis of both the client's S/4HANA and the 3PL WMS systems was undertaken to identify critical integration points and delineate precise data flow requirements. Then, a robust technical architecture was designed, incorporating suitable integration patterns to facilitate seamless data exchange.
The development phase involved the configuration of the SAP Process Integration/Orchestration (PI/PO) landscape across multiple environments to support development, testing, and production activities. Integration scenarios were developed and subjected to rigorous unit testing. To optimize data extraction, custom ABAP extractors and triggers were implemented within the S/4HANA system.
Comprehensive testing was executed to validate the integration's functionality, performance, and scalability under diverse conditions. User acceptance testing was conducted with key stakeholders to ensure alignment with business requirements.
Deployment followed a staged rollout approach, prioritizing non-critical data flows initially and progressively introducing real-time integrations for critical processes. Post-go-live, dedicated hypercare support was provided to address any emergent issues and ensure a smooth transition.
The heart of the integration focused on five key areas:
The integration project yielded substantial technical and business advantages for the client. Near real-time data synchronization was established between SAP S/4HANA and the 3PL WMS, with minimal latency for critical transactions. The system adeptly handled high volumes of data, including inventory movements, sales orders, and purchase orders.
Data accuracy significantly improved, reducing discrepancies between S/4HANA and the WMS. The optimized integration process alleviated SAP system load during peak periods, enhancing overall system performance. Error management was streamlined with automated error recovery, minimizing manual intervention. Finally, real-time visibility into inventory and order status through custom Fiori apps empowered stakeholders with data-driven decision-making.
Several technical lessons were learned and best practices identified throughout the project, including:
Building upon this successful integration, the client is now exploring new, innovative advancements for supply chain optimization.