Fake love, real losses, banks warn of surge in AI romance scams ahead of Valentine’s Day

With Valentine's Day approaching, banks are warning people to be on high alert for romance scams as criminals increasingly deploy AI to steal more than just your heart.

AI romance scam red flags:

• Deepfake profiles: Flawless AI-generated photos and perfect profiles
• AI-driven impersonation: Emotionally intense conversations that feel personal and authentic, however AI has used information from your profile or social media
• AI-cloned videos or voices: Highly realistic fake video or voice calls used to further develop a connection and eventually pressure you into investing in shonky investment schemes or transferring money.

ABA CEO Simon Birmingham said further advances in AI were making it incredibly difficult for people to distinguish between a romance scam and the real deal.

"Unfortunately, artificial intelligence has made it easier than ever for criminals to pose as your perfect match," Mr Birmingham said.

"Scammers create flawless photos, deepfake videos, or even mimic voices to convince you that someone you've never met is the real deal.

"These criminals play on emotions, trust, and even loneliness, using highly sophisticated AI tools to deceive you.

"Romance scams don't only cause heartbreak, they cause devastating financial consequences, with some victims losing tens or even hundreds of thousands of dollars.

"If you're hitting the dating apps in the hope of finding a Valentine, take extra care. If it feels too perfect or something feels a little off, trust your instincts and double check, it could save you a lot of money.

"Banks are fighting back, using AI and other technologies to detect and shut down scams before they reach customers, however your own vigilance remains the most powerful protection.

"We also urge the Federal Government to hold dating apps accountable under the scam prevention framework, requiring them to strengthen safeguards and be held to account for meeting tougher standards as banks, telcos and other digital platforms will be."

Top tips to avoid romance scams this Valentine's Day:

• Be wary of very professional and flawless looking photos, as well as inconsistent details on profiles.
• Vague and repetitive answers could indicate you're chatting to a chatbot.
• Be sceptical of fast-moving relationships, especially if someone tries to quickly move the conversation onto a messaging platform.
• Never send money or cryptocurrency to someone you have not met in person.
• Pause before acting on urgent requests such as claims of medical emergencies or investment opportunities.
• If something feels off, trust your instincts and don't progress any further.

Find out more about what banks are doing to help prevent scams: https://www.ausbanking.org.au/scam-safe-accord/.