Department on Aging to Assist Older Adults During Medicare Open Enrollment Period

Free Help Available from Certified Health Insurance Counselors

SPRINGFIELD, Ill. - With the Medicare open enrollment period set to begin on Thursday Oct. 15, older adults looking to change their existing Medicare plan can receive free, personalized assistance through the Illinois Department on Aging's (IDoA) Senior Health Insurance Program (SHIP).

"It is that time of year where people with Medicare will encounter numerous advertisements about the various Medicare Health and Drugs plans for 2027. Don't go it alone, let us put your mind at ease when you discuss your options with a certified SHIP counselor and make an educated choice," said Illinois SHIP Director Sandy Leith.

During open enrollment, which runs from Oct. 15 through Dec. 7, people who are already enrolled in Medicare have the opportunity to review their current coverage and switch to a different plan for the following year.

To make this process easier for Medicare beneficiaries and their caregivers, Illinois' SHIP program offers statewide health insurance counseling services through a network of 300 sites and 1,000 trained and certified counselors. Illinois has trained 200 new SHIP counselors over the past year, and all counselors have received additional training on how to assist you during Open Enrollment.

SHIP counselors can answer questions about Medicare, Medicare Advantage plans such as HMOs and PPOs, Medicare Part D drug plans, Medicare Supplement policies, Retiree Group Insurance, and other health insurances. All services are free, and SHIP counselors do not sell or solicit any type of insurance.