Carbonite Inc.

02/05/2025 | News release | Distributed by Public on 02/05/2025 10:11

OpenText Secure Cloud: Streamline workflows with integrations

Article · Feb 5, 2025

OpenText Secure Cloud: Streamline workflows with integrations

Simplifying security management is an important step toward better protection without sacrificing operational efficiency. With the added capability of automating processes by integrating with popular tools, security management can also deliver streamlined workflows.

OpenText™ Secure Cloud provides billing reconciliation by integrating with popular tools such as HaloPSA, ConnectWise PSA, AutoTask, and Kaseya BMS so you can automate many of the processes that would typically require manual input. These integrations help boost efficiency and reduce human error.

HaloPSA integration delivers:

Automatic invoice retrieval-The platform retrieves the monthly invoice from AppRiver, listing all recurring services purchased during the previous period.

Effortless invoice comparison-At the touch of a button, you can compare and update any differences directly within HaloPSA.

Simple setup-Link customers, recurring invoices, and products once and the system will remember your settings for next time.

ConnectWise PSA integration delivers:

Seamless invoice management-Similar to HaloPSA, the AppRiver invoice is automatically loaded into the platform, saving you time and effort.

Easy linking-The first time you use the integration you can link companies, agreements, and products, ensuring that future invoice retrieval is smooth and fast.

Customizable-If any agreements or products are missing in ConnectWise you can add them directly from within the platform.

AutoTask integration delivers:

Efficient invoice updates-The integration allows you to load and check AppRiver invoices quickly.

One-time setup-Link your customers, contracts, and services once and the system will remember your settings for next time.

Quick additions-If a contract or service is missing, it's easy to create it within the platform, reducing downtime.

Kaseya BMS integration delivers:

Invoice and contract validation-AppRiver invoices are automatically retrieved and validated against your Kaseya BMS contracts, offering updates where needed.

Efficiency-If service quantities don't match, you can update them directly within the system.

Simple linking-Set up by linking customers, contracts, and services once and future updates will be swift and hassle-free.

These integrations with OpenText Secure Cloud help you manage recurring services, validate invoices, and update your systems effortlessly. They save you time, reduce errors, and enable a smoother, more connected workflow across multiple platforms.

To learn more, get in touch with us here.

Author

Kanishka Ajwani

OpenText Sr. Product Manager | Research & Development - Engineering

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Carbonite Inc. published this content on February 05, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on February 05, 2025 at 16:11 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]