Survey finds 3 in 10 adults using social media, AI for health information and advice

Results from a KFF poll published June 17 found that 31% of adults use social media at least monthly to seek health information and advice, similar to 29% who said they use artificial intelligence for the same purposes. Most adults said they either "never" or "occasionally" use AI (71%) or social media (69%) to find health information. Among adults who use social media for health information, 36% said learning from people with the same health condition or who share similar experiences was a "major reason." A smaller share (17%) said that not having a regular healthcare provider or not being able to afford the cost of seeing a provider was a "major reason" for turning to social media.