What is Trailhead? All About Salesforce’s Free Online Learning Platform

What is Trailhead? All About Salesforce's Free Online Learning Platform

Learn in-demand skills, get hands-on experience, and connect with the community.

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Imagine a place you can go to dive into the latest tech, Salesforce products, business strategies, leadership tips, and even those all-important soft skills. What if all that learning was available for free and could be done on your own schedule? If that's something you've ever dreamed about, or if you're dreaming about it now, we have good news! This all exists on Trailhead, and you can get started today.

Trailhead is the free online learning platform from Salesforce. Trailhead covers topics and concepts for anyone using Salesforce, from Salesforce Admins and developers, to marketers, sales teams, and business users. You can dive into AI basics and ethics, then work your way up to deploying custom AI agents in a practice environment.

• What is Trailhead?
• What makes learning on Trailhead effective?
• How do I sign up for Trailhead?

What is Trailhead?

Trailhead is where you can learn in-demand skills, earn resume-worthy certifications, and connect with the Salesforce community to get product support and grow your professional network.

To make learning more fun, every time you complete a lesson you earn points and badges while climbing the Trailblazer Ranks to demonstrate how far you've come. You can also show off your AI expertise with our new Agentblazer Statuses. Unlike Ranks, Agentblazer Statuses are earned by completing prescriptive learning paths that build on each other. Each status needs to be completed to unlock the next level. Trailblazer Ranks, Agentblazer Status, and your entire learning history are displayed on your Trailblazer profile.

Trailhead content is categorized to help you learn in the following ways:

• Modules are bite-size units that guide you through specific topics.
• Projects help you gain hands-on experience by guiding you step-by-step through a set of tasks in a practice environment called a Trailhead Playground.
• Superbadges challenge you to apply the skills you've learned by designing and building solutions for real-world use cases‌ - ‌without step-by-step guidance, and apply them to real-world business problems. They test your ability to think critically and solve problems, just like you would on the job.
• Trails are guided learning paths made up of modules, projects, and superbadges that help you explore topics, gain relevant skills, and get hands on with Salesforce products.
• Trailmixes are custom learning paths created by you. Add your favorite trails, modules, projects, and more to your Trailmix-then share it with your team.

Another element of fun and motivation are Trailblazer Quests. Quests run each month and combine the challenge of gaining new skills with the chance of scoring fun prizes like Salesforce Certification vouchers and limited-edition community badges.

What makes learning on Trailhead effective?

"Tell me and I'll forget, show me and I may remember; involve me and I will understand."

When you're studying alone, there's no one there to check your work and make sure you're on the right track. But with Trailhead, you can take a self-administered hands-on challenge or multiple-choice quiz at the end of each unit.

• Hands-on challenges - you'll get free access to Salesforce technology in a safe practice space called a Trailhead Playground. This means you can learn, and even make mistakes, without fear of breaking anything. Because one of the best ways to learn is by doing.
• Quizzes - short multiple-choice or true-false questions that test you on the key concepts you just read about.

You can't write about Trailhead without also mentioning the Trailblazer Community. Through the Community, you can collaborate with others based on your location, role, or interests. You can join Community groups, get product support, and grow your professional network. Explore the over 1,300 Community Groups across 90 countries to connect with Salesforce learners just like you, online and in-person.

How do I sign up for Trailhead?

Trailhead has both a website and a mobile app called Trailhead GO (available on iOS and Android). Anyone who's ready to take their skills to the next level can easily sign up for a free Trailhead account (no Salesforce CRM account needed) at Trailhead.com or through the app.

Ready to start your learning journey? Kick things off by signing up and head straight to the Beginner's Quest: Start Your Trailblazer Journey. See you on the trails!

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Andy is the VP of Trailhead Content, our free learning platform at Salesforce that breaks down barriers to learning and creates an equal and accessible pathway into the Salesforce ecosystem for anyone. He has spent the past eleven years at Salesforce, helping customers learn new technology skills,...Read More soft skills, and Salesforce skills via instructor-led courses to free self-study badges.