Roxborough Memorial Hospital Introduces AI Florence Program: A New Era of Patient Care

In a significant step toward enhancing patient engagement and self-management, Roxborough Memorial Hospital has launched its innovative AI Florence program, affectionately known as "Flo." This program aims to empower patients by providing them with tailored health management tools directly through their mobile phones.

The Vision Behind Flo

The inception of the Florence program stems from the hospital's commitment to improving patient care and accessibility. As healthcare continues to evolve, Roxborough Memorial Hospital recognizes the importance of integrating technology into patient management strategies. "We are thrilled to offer Flo as a part of our care plan," expressed Beth Leahey, Chief Nursing Officer at Roxborough Memorial Hospital. "This program allows us to connect with patients in a way that fits seamlessly into their lives, making healthcare more accessible and effective."

Flo operates via simple text messages, allowing patients to receive reminders, health tips, and prompts for vital readings, all without the need for an app or internet connection. "All you need is a cell phone, and any cell phone will do," emphasized Shawn Parekh, CEO of Roxborough Memorial Hospital. This accessibility ensures that all patients, regardless of their technological proficiency, can benefit from Flo's services.

How Flo Works

Once patients enroll in the program, they can add Flo to their contacts to recognize her messages. Flo is designed to provide personalized health support tailored to individual needs. "Flo is here to help you make small changes that lead to big improvements in your health," noted Leahey. The messages may include reminders to take medications, requests for blood pressure or blood glucose readings, and valuable health advice.

The program's design ensures that patients receive instant feedback, enabling them to understand how they are doing and what steps they can take next. "Life is busy, and sometimes it's hard to remember what to do to stay healthy. Flo helps track your health by sending timely text messages to your mobile phone," stated Parekh. This proactive approach encourages patients to stay engaged and informed about their health.

A Multilingual Approach

To cater to a diverse patient population, Flo's messages are available in both English and Spanish, ensuring that language is not a barrier in accessing this vital health resource. By providing easy-to-understand information and support, the program aims to foster a more inclusive healthcare environment.

Doctor Recommended

Flo is also endorsed by healthcare providers for her effectiveness in promoting patient health. The program is designed to help patients stay on track and maintain their health after discharge from the hospital. The next step in this project is to design a protocol to support patients with chronic diseases, such as COPD and CHF, in staying healthy at home.

"Flo is simple and effective, making it a valuable tool for our patients," remarked Leahey. "It not only helps patients with their specific health issues but also empowers them to take control of their health journey."

Conclusion

As Roxborough Memorial Hospital continues to lead the way in innovative patient care, the Florence program represents a significant advancement in how patients can interact with their health management tools. With Flo, patients are not just passive recipients of care but active participants in their health journey.

For those interested in learning more about how Flo can assist in managing their well-being, Roxborough Memorial Hospital encourages patients to reach out to their healthcare providers. By embracing this new technology, patients can look forward to receiving the support they need to lead healthier, more fulfilling lives.

For more information, visit roxboroughmemorial.com and connect with us on social media:

LinkedIn: https://www.linkedin.com/company/roxborough-memorial-hospital/

Facebook: https://www.facebook.com/RoxboroughMemorialHospital

X (formerly known as Twitter): https://x.com/RoxboroughMemo1

Instagram: https://www.instagram.com/roxboroughmemorialhospital/

Contact

Michelle Aliprantis, MBA

Regional Director of Marketing and Communications

Office: 215.785.9817

[email protected]