Kean Assists in Reopening Senior Care Facility, Complete Care Willow Creek

(August 5, 2026) SOMERSET COUNTY, NJ - On Monday, Congressman Tom Kean, Jr. (NJ-07) visited the newly reopened Complete Care at Willow Creek, the only long-term care facility for seniors with traumatic brain injuries in New Jersey. He was joined by leadership from Complete Care and staff at the new facility.

In September of 2021, during Hurricane Ida, Complete Care Willow Creek was flooded. This caused a mass evacuation of patients and severe structural damage to the facility. During reconstruction, a fire occurred, causing further damage and delay.

As Complete Care was finishing construction in February of 2025, it learned that its Medicare Provider Number had been terminated. Applying for a new number involved demonstrating that its facility was meeting a different set of construction standards than what existed at the time the original Provider Number was approved, which would have delayed the opening for at least another two years and incurred significant additional costs.

Congressman Kean's office was contacted regarding this issue. Working with the Centers for Medicare and Medicaid Services (CMS) and the NJ Department of Health, his office arranged multiple joint conference calls with the parties, and Congressman Kean sent a letter of support for Complete Care at Willow Creek. In part due to his interventions, the reopened facility welcomed its first patient on August 3rd.

"It was incredible to see the tangible result that came from years of hard work by Complete Care, and to know my team helped this facility reopen," said Congressman Kean. "New Jersey's seniors deserve access to the care they need, especially those with ailments such as a traumatic brain injury. I am pleased to see this facility open its doors to the public and wish them all the best as they continue their critical work."

"We are excited to welcome Congressman Tom Kean Complete Care at Willow Creek today. Congressman Kean's unwavering support and dedicated advocacy were instrumental in bringing us to today, which coincidentally marks the first day in our opening process for Willow Creek," said Vice President of Operations Wanda Mercado. "We extend our heartfelt thanks to the Congressman for his interest in Willow Creek's traumatic brain injury program for older adults, and for his vital contributions that helped to make this milestone possible."

If you or your organization need help with a federal agency, contact Congressman Kean's district office in Lebanon Borough at (908) 547-3307 or visit the "Help with a Federal Agency" page of his website HERE.

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