01/27/2026 | Press release | Distributed by Public on 01/27/2026 18:44
The City of Richardson will reopen City facilities to the public at noon on Wednesday, Jan. 28. Solid waste crews anticipate resuming normal operations with a modified collection schedule, contingent on alley conditions. See below for the modified schedule.
Residents are asked to continue using the City's 24-hour Response Line at 972-744-4111 for burst pipes and other urgent, non-public-safety-related needs.
"I want to sincerely thank our employees for their dedication and hard work throughout this weather event. Their commitment to public safety and essential services has been outstanding" said City Manager Don Magner. "I also want to thank our residents and businesses for their patience and cooperation. We appreciate the community's continued understanding as crews resume operations safely and as conditions allow. Finally, we encourage everyone to remain vigilant, use caution, and contact us if additional needs arise."
TRASH / RECYCLING / BRUSH AND BULKY ITEM COLLECTION (BABIC)
[RESUMING WEDNESDAY WITH MODIFIED SCHEDULE]
Recycling
The City anticipates resuming recycling collection under a modified schedule contingent on alley conditions:
Trash and BABIC
Commercial solid waste service will resume normal operations on Thursday, Jan. 29.
As services resume, residents may experience delays depending on weather-related conditions and accessibility in alleys.
For the most up-to-date information, visit www.cor.net/ServiceDelays.
FACILITY IMPACT INFORMATION
[OPEN AT NOON WEDNESDAY]
City facilities will reopen to the public at Noon on Wednesday, Jan. 28.
Warming Centers
[OPEN THROUGH 5 P.M. WEDNESDAY]
Three 24-hour warming centers will remain open through 5 p.m. on Wednesday, Jan. 28, to provide a place for people who may lose power and/or need temporary sheltering from the storm. The warming centers are in the lobbies at the following locations:
200 N. Greenville Ave.
500 W. Lookout Dr.
(NOTE: Warming centers are intended to provide temporary shelter and are not equipped with beds or long-term amenities. Service animals are allowed; pets are not permitted. Activation of warming centers will be announced through City communication channels.)
Water Protection for Frozen Pipes
Residents experiencing frozen pipes should take the following steps:
Additional guidance is available at https://www.cor.net/winterweather.
DART (Dallas Area Rapid Transit)
[MODIFIED SERVICE]
DART has implemented the following service changes for Tuesday, Jan. 27 and Wednesday, Jan. 28:
TRAINS/LIGHT RAIL SERVICE
DART trains are operating under their regular service hours at all stations systemwide.
BUS SERVICE
Bus service will end at midnight tonight and will resume at 6 a.m. Wednesday, January 28 with a modified schedule, prioritizing frequent and local routes 1-145. No express bus service is available.
Service on lower-frequency routes may be limited; however, DART vehicles will canvass those areas to help ensure customers are not left waiting at lower-frequency stops.
To see the latest service updates to DART, visit https://www.DART.org/trip/trip-planner/service-alerts.
Utilities
ONCOR (Electricity)
888-313-4747 - Report Outage Online
www.oncor.com/outages/
Residents are encouraged to report outages directly to ONCOR. Have your ESID and ZIP code available (ESID is listed on your electric bill). Locations may also be pre-registered by texting "reg" to 66267.
After power is restored, reduce initial demand by adjusting thermostats and turning off unnecessary lights. Leaving a porch light on can help crews identify restored service.
ATMOS (Gas)
866-322-8667 - Atmos Storm Center
If you smell gas, leave the area immediately and call 911 from a safe location, then contact Atmos Energy.
Residents should never use an oven or gas stovetop to heat a home. Keep snow and ice cleared from gas meters and vents using a broom or brush, and ensure dryer and appliance vents remain unobstructed to prevent carbon monoxide buildup.
Street Maintenance
Crews are working around the clock in response to winter weather. Sand is spread on high-priority areas such as bridges, major roads, intersections, and other areas.
Sand improves vehicle traction; however, drivers are urged to continue exercising caution, and to stay home if travel is not necessary. Following severe weather, street sweepers will begin collecting sand as soon as conditions allow. Cleanup operations may take several weeks to complete.
For more information and updates on the City of Richardson's winter weather response, visit https://www.cor.net/winterweather.