MLGW cancels Saturday meter reading due to weather conditions

MLGW cancels Saturday meter reading due to weather conditions

January 10, 2025

Readings will be estimated to ensure customers receive a bill

Due to unsafe weather conditions, Memphis Light, Gas and Water will have to cancel the Saturday meter reading scheduled on January 11.

As a result, MLGW will estimate the readings for about 2,900 residential customers to ensure that these customers receive a timely bill. The meter readers were slated to collect readings in Midtown, Orange Mound and a portion of South Memphis, west of Interstate 240.

Meter readings are typically done on weekdays, but MLGW occasionally schedules Saturday readings to prevent extended billing cycles.

With a smart meter, you won't need to worry about weather conditions or extended billing cycles as usage data is transmitted to MLGW daily, eliminating the need for manual meter readings.

If you would like a smart meter installed to avoid the inconvenience of unlocking your gate or securing your pets, contact the Customer Care Center at 901-544-6549.

Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated. Actively engaged in promoting the prosperity of Memphis and Shelby County, MLGW supports the seven local chambers in its service area and makes doing business with local, minority- and women-owned business a priority. Deeply rooted in the community, its employees generously donate time and money in support of bettering the Greater Memphis area.

More MLGW News