NYC Health + Hospitals/Metropolitan Receives “A” Grade from Independent, National Hospital Safety Organization

NYC Health + Hospitals/Metropolitan Receives "A" Grade from Independent, National Hospital Safety Organization

Metropolitan Hospital was one of only 32 hospitals in the state to get an A grade this fall

Approximately 3,000 hospitals nationwide are graded

Nov 15, 2024

NYC Health + Hospitals/Metropolitan today announced it earned an "A" grade from Leapfrog Hospital Safety Grades for fall 2024. This national distinction recognized the hospital's achievements in protecting patients from preventable harm and error in the hospital. Metropolitan Hospital was one of only 32 hospitals in the state to get an A grade this fall. The Leapfrog Group is a national nonprofit organization committed to quality, safety, and transparency in the U.S. health system. See the full report about Metropolitan Hospital here.

"I'd like to thank the Leapfrog Group for this recognition, which would not be possible without the work of every member of the Metropolitan staff," said NYC Health + Hospitals/Metropolitan CEO Julian S. John, MPA. "I'm proud of their dedication to providing a safe environment as part of our commitment to ensuring our patients receive compassionate, respectful care. We will never cease striving to provide excellent service to our patients and the community."

Metropolitan Hospital received a "Better than Average" ranking, the highest possible ranking, in several categories, including:

• Avoiding infections, including:
  • Avoiding MRSA infections
  • Avoiding C diff infections
  • Avoiding infections in the blood

• Achieving best practices for patient safety, including:
  • Using bar codes on medications to confirm the right medication goes to the right patient
  • Ordering prescriptions with a computer rather than by hand to reduce medication error
  • Staff working together to promote a culture of safety

• High quality staff, including:
  • Intensive Care Unit (ICU) staff who have specialized training in emergency medicine
  • High staffing ratios with nurses trained to provide direct patient care, such as patient monitoring, symptom assessment, and medication administration
  • Effective leadership that make patient safety a priority and are accountable for identifying and reducing unsafe practices

The Leapfrog Group assigns an "A," "B," "C," "D," or "F" grade to general hospitals across the country based on over 30 national performance measures reflecting errors, accidents, injuries, and infections as well as systems that hospitals have in place to prevent harm. The Leapfrog Hospital Safety Grade is the only hospital ratings program based exclusively on hospital prevention of medical errors and harm to patients. The grading system is peer-reviewed, fully transparent and free to the public. Grades are updated twice annually, in the fall and spring.

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About NYC Health + Hospitals
NYC Health + Hospitals is the largest municipal health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, and post-acute care centers. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to more than one million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 43,000 employees is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. For more information, visit www.nychealthandhospitals.org and stay connected on Facebook, Twitter, Instagram and LinkedIn.

About NYC Health + Hospitals/Metropolitan
NYC Health + Hospitals/Metropolitan is a 338-bed acute care teaching hospital located in East Harlem, a predominantly immigrant, working class community in northeastern Manhattan. Established in 1875 on Wards Island, it is one of the nation's oldest public hospitals. It has been affiliated with New York Medical College since its founding, a relation that represents the oldest partnership between a hospital and a private medical school in the United States. NYC Health + Hospital/Metropolitan is the primary provider of health care and preventive medicine in the community and provides respectful, compassionate care regardless of a patient's ability to pay. Learn more at www.nychealthandhospitals.org/metropolitan.

About The Leapfrog Group
Founded in 2000 by large employers and other purchasers, The Leapfrog Group is a national nonprofit organization driving a movement for giant leaps for patient safety. The flagship Leapfrog Hospital Survey and new Leapfrog Ambulatory Surgery Center (ASC) Survey collect and transparently report hospital and ASC performance, empowering purchasers to find the highest-value care and giving consumers the lifesaving information they need to make informed decisions. The Leapfrog Hospital Safety Grade, Leapfrog's other main initiative, assigns letter grades to hospitals based on their record of patient safety, helping consumers protect themselves and their families from errors, injuries, accidents and infections. For more, follow us on Twitter, Facebook, LinkedIn and Instagram and sign up for our newsletter.

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