Husband and wife honored for two decades of helping out at TPA

For two decades, the Schultzes have been a steady, compassionate presence for travelers in need, whether that means helping a stranded visitor find family, offering diapers to a parent in distress, or simply providing directions and a friendly smile. Both retired teachers, the couple began volunteering shortly after leaving the classroom.

Virginia joined first, encouraged by a friend who was already volunteering at the airport.

"She said, 'You would really enjoy doing this,'" Virginia recalled. "I came in, got paired with another volunteer to learn the ropes, and when he couldn't come anymore, George had just retired, so I said, 'Why don't you come with me?'"

George followed soon after.

"Every time you're helping somebody, that's what it's all about," he said. "When we can help someone, it gives you a reason for being."

Over the years, they've assisted travelers in every imaginable situation, from lost luggage and torn suitcases to serious personal crises.

"Sometimes you get a hearty thank you," Virginia said. "And that's the most important part. People come back and thank you for sending them to where they needed to go."

Beverly Thompson, Travelers Aid Coordinator at TPA, said the couple's dependability and compassion set them apart.

"They are exceptional and very dependable. If someone calls off last minute and they're available, they'll come in and fill in. They go above and beyond helping all the guests," she said. "They've put in thousands of hours over the years, and we appreciate them so much."