09/17/2025 | Press release | Archived content
Survey results show what services and supports older adults need most to age in place
Highlights caregivers and the help they need to look after loved ones
New York, NY - The NYC Department for the Aging (NYC Aging) has released The State of Older New Yorkers: Building an Age-Inclusive Future, a new report that highlights what older adults say they need to continue living and thriving in New York City. This is the first report based on results from the department's comprehensive Service Needs Assessment Survey, launched last summer to help identify the most pressing needs of older New Yorkers, consider service gaps, and further inform advocacy efforts on their behalf.
"Older New Yorkers are the heart and soul of our communities, and we must make sure they have the resources they need to continue thriving," said New York City Mayor Eric Adams. "The results of this survey will help further the progress we've made in the last three years through the Cabinet for Older New Yorkers, making our city safer, reducing ageism, and improving access supports and services so older adults can live with the dignity and respect they deserve."
"We asked older New Yorkers and caregivers across all five boroughs, representing different cultures and in multiple languages, what they need to lead socially active and healthy lives" said NYC Aging Commissioner Lorraine Cortés-Vázquez. "These results will help us serve not only today's older adults, but also those who are soon to become older residents. With this population continuing to grow, the time is now to take meaningful steps to prepare for our future. This survey gives the City and the aging sector the data needed to make informed decisions that improve the quality of life for all New Yorkers."
Key findings from the survey include:
Over the last few years, New York City has taken several steps to address the needs that older adults and caregivers identified in the Service Needs Assessment. The Adams Administration created the Cabinet for Older New Yorkers which has reduced silos between agencies and established new initiatives - some of which received national attention - addressing public safety, affordability, and ageism. With this success and the growing population of residents 60 years of age and older, the Cabinet was codified into law so it can continue its work building an age-inclusive city. Some of the recent initiatives include:
The Service Needs Assessment Survey was distributed in the 11 most spoken languages among older adults and caregivers. NYC Aging promoted the survey at community events, on social media, and in partnership with community-based organizations. In total, 8,600 New Yorkers responded, most of whom do not currently access NYC Aging services or programs.
The State of Older New Yorkers is the first in a series of reports based on the survey. A new webpage on NYC Aging's website has been launched, where residents can read the full report and explore the data. Additional reports to be released later this year will focus on the well-being of older adults, including topics such as elder justice, health and wellness, and borough specific findings.
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About NYC Aging:
The NYC Department for the Aging's (NYC Aging) mission is to eliminate ageism and empower older adults to live independently in their communities. NYC Aging provides vital programs and resources to nearly 1.8 million older New Yorkers, fostering their physical and mental well-being.