European Commission - Directorate General for Communications Networks, Content and Technology

07/28/2025 | Press release | Distributed by Public on 07/28/2025 12:56

Commission preliminarily finds Temu in breach of the Digital Services Act in relation to illegal products on its platform

Evidence showed that there is a high risk for consumers in the EU to encounter illegal products on the platform. Specifically, the analysis of a mystery shopping exercise conducted by the Commission found that consumers shopping on Temu are very likely to find non-compliant products among the offer, such as baby toys and small electronics.

Henna Virkkunen, Executive Vice-President for Tech Sovereignty, Security and Democracy, said: "We shop online because we trust that products sold in our Single Market are safe and comply with our rules. In our preliminary view, Temu is far from assessing risks for its users at the standards required by the Digital Services Act. Consumers' safety online is not negotiable in the EU - our laws, including the Digital Services Act, are the foundation for a better protection online and a safer and fairer digital Single Market for all Europeans.

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