Main Street Bank Appoints Craig Nardi as New Chief Operating Officer

Main Street Bank Appoints Craig Nardi as New Chief Operating Officer

Marlborough, MA - Main Street Bank is proud to announce it has appointed Craig Nardi as its new Chief Operating Officer.

Craig Nardi, Chief Operating Officer

As Chief Operating Officer of Main Street Bank, Nardi is responsible for aligning the people, processes, technology, and data that support the bank's growth and customer experience. He oversees Loan and Deposit Operations, Cash Management, and Technology, while leading enterprise transformation initiatives focused on operational excellence, scalability, and continuous improvement. Drawing on extensive experience in banking operations, lending, and process optimization, Nardi works across the organization to strengthen execution, enhance efficiency, and support the bank's long-term strategic objectives.

Nardi brings significant experience in mortgage lending, banking operations, strategy, and business process improvement. He has a proven track record managing the bank's retail loan portfolio, leading innovation, efficiency, and customer experience. Before joining Main Street Bank, Nardi spent five years at Bluestone Bank in lending and process improvement, held leadership roles at Webster Five and fintech startups, and began his career as a Mortgage Loan Officer. He holds an MBA from Johnson & Wales University, a bachelor's degree in finance from Bridgewater State University, and is a 2023 graduate of the American Bankers Association Stonier Graduate School of Banking.

"Main Street Bank has always been defined by the relationships we build and the trust we earn over time. The next chapter for Main Street Bank is about connecting strategy to execution. My vision is to build an organization that empowers our people, removes friction, leverages data to make better decisions, and creates the capacity to grow, all while preserving the personal service and community focus that define who we are." says Nardi. "We have a strong foundation and an exceptional team. I am honored to take on this role and excited about the opportunities ahead. Together, we will continue investing in our people, enhancing the customer experience, and building the capabilities needed to support Main Street Bank's long-term success."

Nardi has been deeply involved in advancing the banking and housing industries through leadership and service. He served for five years on the Board of Directors for the Massachusetts Mortgage Bankers Association (MMBA), concluding his term in 2024. Since 2016, Nardi has been a dedicated member of the Board of Directors for the Massachusetts Mortgage Bankers Foundation, the philanthropic arm of the MMBA, and was elected President of the Foundation in 2024. In this role, he helps guide grantmaking efforts that support housing development and financial literacy across the Commonwealth.