[Newsblog] Empowering growth: Orange Business accelerates the digital transformation for leading enterprises in China

In today's hyper-connected world, the ability to innovate swiftly, operate securely across borders, and deliver strong customer experiences is no longer a luxury: it's a necessity!

Orange Business has become a trusted partner for some of China's most ambitious companies, helping them navigate the complexities of digital transformation with tailored solutions that drive growth, sustainability, and operational excellence. Its expertise in networks, cloud, and digital solutions is backed by a global presence and local teams, ensuring resilience, accountability, and security every step of the way.

Take BIGO Technology, for example. This Singapore-based video platform, headquartered in China with nearly 400 million monthly active users across 150 countries, faced the challenge of supporting rapid growth while maintaining service quality. Orange Business stepped in to help them modernise their infrastructure, deploying datacenters across mulitple locations, streamlining messaging services, and implementing sustainable asset recovery programs. The result: a more agile, reliable platform that keeps users engaged and satisfied worldwide.

Learn more about BIGO Technologie case study

Meanwhile, in the fast-paced world of logistics, Cainiao, Alibaba's logistics arm, needed to protect privacy and enhance communication for millions of couriers worldwide, with a strong focus on their operations in China and in the APAC region. Orange Business crafted a bespoke privacy call platform that uses intermediary numbers and local voice services, safeguarding personal data while enabling quick, efficient delivery updates. Wang Zihao, VP of Cainiao Logistics Technology Division, highlights the impact: "This privacy-focused approach aligns well with modern consumer expectations for data security and convenience."

Learn more about Cainiao case study

Across the region, Haier Smart Home (the smart home entity of the number one company globally, Haier Group, in major appliances with brands such as Candy, Hoover and Haier) faced the complex task of integrating acquired companies and standardising operations across more than 20 countries in APAC and beyond. Orange Business provided a seamless migration to a centralised digital platform, leveraging cloud solutions like the Evolution Platform to support their digital transformation and future growth. The rapid interconnection of their networks (achieved in just one week) set the stage for ongoing innovation and efficiency.
Learn more about Haier Smart Home case study

On the tech side, the global technology company Lenovo Group, sought to enhance internal collaboration and customer service. With a workforce of 20,000 in China alone, they needed reliable, high-performance connectivity to Microsoft 365 and a unified contact center platform that could support multiple channels. Orange Business delivered, ensuring secure, scalable communication that improved productivity and customer satisfaction while optimising costs through usage-based billing.

Learn more about Lenovo case study

These customer stories reflect a common theme: A tangible proof point of how Orange Business's deliver scalable, secure, and innovative solutions that empower companies to grow confidently in a digital age, specifically in China and more globally in the APAC region. Whether supporting hundreds of millions of users, managing millions of parcels, or connecting thousands of employees across continents, our impact is measurable. For BIGO, it's a global user base; for Cainiao, faster, safer deliveries; for Haier, seamless integration; and for Lenovo, enhanced collaboration.

At Orange Business, we believe that digital transformation is more than just technology, it's about enabling our clients in the region to realise their strategic ambitions securely and sustainably. As the region continues to evolve, we remain committed to providing the infrastructure, security, and support that turn bold visions into reality.