CenterPoint Energy Inc.
01/13/2026 | Press release | Distributed by Public on 01/13/2026 15:21
CenterPoint Energy begins natural gas service restoration in Northeast Texas after pipeline repair
Repairs completed; CenterPoint crews working to restore natural gas service and relight appliances; Bar-Nun Cowboy Church, 980 US Highway 259 North, remains open as a warming center
2026-01-13T06:00:00Z
OMAHA, NAPLES, COOKVILLE, Texas - Jan. 13, 2026 - CenterPoint Energy continues to prioritize the safety of its customers and communities impacted by a rupture on a third-party transmission pipeline in Northeast Texas on Monday, January 12. Repairs by the third-party transmission pipeline operator were completed around midnight.
CenterPoint has completed inspections and system checks, and the relight process is now underway. The company anticipates being substantially complete with restoration efforts by this evening.
Important Information for Customers
To restore service, technicians go door-to-door to perform a necessary safety check prior to conducting relights on each natural gas appliance in a customer's home or business. An adult 18 or older must be at the location when a technician arrives. All technicians and contractors wear ID badges and will show them on request.
CenterPoint is encouraging impacted customers to activate their emergency plans and leverage available resources to stay safe and warm today. Bar-Nun Cowboy Church located at 9980 US Highway 259 North, remains open for area residents as a warming center.
Safety is CenterPoint's core value, and all CenterPoint personnel work to keep safety at the forefront during the repair and restoration process. If you smell gas, leave the area immediately on foot. Don't use electric switches, telephones, cell phones or start a car, as all these things could cause a spark. Call CenterPoint (888-876-5786) and 911 to report.
CenterPoint appreciates the continued patience and support of its customers and communities as it works to safely restore service as quickly as possible.
About CenterPoint Energy, Inc.
As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of September 30, 2025, the company owned approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.
- FAQs
- Share
Recent News
It looks like your browser does not have JavaScript enabled. Please turn on JavaScript and try again.
As winter temperatures return, CenterPoint Energy encourages customers to utilize available payment assistance and resources as heating season continues
DAYTON - Jan. 12, 2026 - After a historically cold start to winter, CenterPoint Energy is encouraging Ohio customers to take time to review available assistance programs and energy-saving resources as colder temperatures are expected to return later this month.
December 2025 started with one of the top 10 coldest openings on record for the Dayton area, according to the National Weather Service in Wilmington. While early January has brought temporary relief with highs near 60°, forecasts indicate a return to seasonal temperatures by mid-January and continued fluctuations through February.
"December was one of the coldest on record, and during periods of extreme cold, customers may see an increase in their energy usage that is also reflected in their bills," said Mike Wilson, CenterPoint's VP, Ohio Gas. "With the potential for several more weeks of winter weather, we encourage customers to utilize available assistance and resources before the next stretch of cold weather."
Why weather matters
Energy usage increases when the gap between outdoor and indoor temperatures widens. For every 10-degree drop in outdoor temperature, home heating systems typically run 30-40% longer to maintain the same indoor comfort level.
During December's record cold, heating systems across the region worked significantly harder than usual. That increased usage will be reflected on January bills. With more winter ahead, customers who take steps now can manage costs through February.
Resource Hub: Tools and assistance in one place
CenterPoint's online Resource Hub brings together billing tools, assistance programs and energy-saving resources. Customers can:
- Apply for bill assistance through the Customer Assistance Fund (CAF)
- Find additional assistance programs like the Energy Assistance Program (EAP) for income-eligible households
- Sign up for Budget Billing to spread costs evenly across 12 months
- Set up a payment plan with flexible options to manage balances
-
Compare monthly usage to see how weather impacts energy costs
Simple steps to help manage energy usage
There are many factors which contribute to a home's energy consumption, and customers can take several actions to help manage energy costs this winter, including:
- Lower your thermostat a few degrees at night or when away-this can reduce heating costs by up to 10%
- Check for drafts around windows and doors while temperatures are mild
-
Replace furnace filters
Additional information can be found at CenterPointEnergy.com/ResourceHub.
As winter temperatures return, CenterPoint Energy encourages customers to utilize available payment assistance and resources as heating season continues
INDIANAPOLIS - Jan. 12, 2026 - After a historically cold start to winter, CenterPoint Energy is encouraging Indiana customers to take time to review available assistance programs and energy-saving resources as colder temperatures are expected to return later this month.
December 2025 brought the coldest winter start since 2017, according to the National Weather Service in Indianapolis. While early January has brought temporary relief with highs near 60°, forecasts indicate a return to seasonal temperatures by mid-January and continued fluctuations through February.
"December was one of the coldest on record, and during periods of extreme cold, customers may see an increase in their energy usage that is also reflected in their bills," said Mike Roeder, President of CenterPoint Energy Indiana. "With the potential for several more weeks of winter weather, we encourage customers to utilize available assistance and resources before the next stretch of cold weather."
Why weather matters
Energy usage increases when the gap between outdoor and indoor temperatures widens. For every 10-degree drop in outdoor temperature, home heating systems typically run 30-40% longer to maintain the same indoor comfort level.
During December's record cold, heating systems across the region worked significantly harder than usual. That increased usage will be reflected on January bills. With more winter ahead, customers who take steps now can manage costs through February.
Resource Hub: Tools and assistance in one place
CenterPoint's online Resource Hub brings together billing tools, assistance programs and energy-saving resources. Customers can:
- Find additional assistance programs like the Energy Assistance Program (EAP) for income-eligible households
- Sign up for Budget Billing to spread costs evenly across 12 months
- Set up a payment plan with flexible options to manage balances
-
Compare monthly usage to see how weather impacts energy costs
Simple steps to help manage energy usage
There are many factors which contribute to a home's energy consumption, and customers can take several actions to help manage energy costs this winter, including:
- Lower your thermostat a few degrees at night or when away-this can reduce heating costs by up to 10%
- Check for drafts around windows and doors while temperatures are mild
-
Replace furnace filters
Additional information can be found at CenterPointEnergy.com/ResourceHub.
As winter temperatures return, CenterPoint Energy encourages customers to utilize available payment assistance and resources as heating season continues
EVANSVILLE, Ind. - Jan. 12, 2026 - After a historically cold start to winter, CenterPoint Energy is encouraging southwestern Indiana customers to take time to review available assistance programs and energy-saving resources as colder temperatures are expected to return later this month.
December 2025 opened with the region's fifth coldest two-week period on record, according to the National Weather Service. While early January has brought temporary relief with highs near 60 degrees, forecasts indicate a return to seasonal temperatures by mid-January and continued fluctuations through February.
"December was one of the coldest on record, and during periods of extreme cold, customers may see an increase in their energy usage that is also reflected in their bills," said Mike Roeder, President of CenterPoint Energy Indiana. "With the potential for several more weeks of winter weather, we encourage customers to utilize available assistance and resources before the next stretch of cold weather."
Why weather matters
Energy usage increases when the gap between outdoor and indoor temperatures widens. For every 10-degree drop in outdoor temperature, home heating systems typically run 30-40% longer to maintain the same indoor comfort level.
During December's record cold, heating systems across the region worked significantly harder than usual. That increased usage will be reflected on January bills. With more winter ahead, customers who take steps now can manage costs through February.
Resource Hub: Tools and assistance in one place
CenterPoint's online Resource Hub brings together billing tools, assistance programs and energy-saving resources. Customers can:
- Find additional assistance programs like the Energy Assistance Program (EAP) for income-eligible households
- Sign up for Budget Billing to spread costs evenly across 12 months
- Set up a payment plan with flexible options to manage balances
-
Compare monthly usage to see how weather impacts energy costs
Simple steps to help manage energy usage
There are many factors which contribute to a home's energy consumption, and customers can take several actions to help manage energy costs this winter, including:
- Lower your thermostat a few degrees at night or when away-this can reduce heating costs by up to 10%
- Check for drafts around windows and doors while temperatures are mild
-
Replace furnace filters
Additional information can be found at CenterPointEnergy.com/ResourceHub.
CenterPoint Energy crews responding to natural gas outage in Northeast Texas
OMAHA, NAPLES, COOKVILLE, Texas - Jan. 12, 2026 - CenterPoint Energy is responding to a natural gas outage impacting customers in Omaha, Naples, and Cookville in Northeast Texas, after a rupture occurred on a third-party transmission pipeline in the area. This incident is causing a downstream effect on our system, resulting in a loss of pressure.
CenterPoint Energy will need to temporarily turn off natural gas service to customers in these areas as the third-party transmission line operator completes repairs. Approximately 1,000 customers are impacted and should expect to be without service for 24 hours or more. Once additional information is known on the status of the pipeline, we will provide updates including estimated times of restoration.
We understand this outage comes at a time when temperatures are cold, and we know how important natural gas service is for heating your home. Our crews are actively coordinating with the pipeline operator and working diligently to restore service safely and as quickly as possible. Safety remains our top priority, and we appreciate your patience and understanding during this process.
If you smell gas, leave the area immediately on foot. Don't use electric switches, telephones, cell phones or start a car, as all these things could cause a spark. Call CenterPoint Energy (888-876-5786) and 911 to report.
We will continue to provide updates as more information becomes available. We appreciate your patience as our crews work safely to restore service in your area.
About CenterPoint Energy, Inc.
As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of September 30, 2025, the company owned approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.
CenterPoint Energy and the Houston Critical Infrastructure Metal Theft Taskforce partner to combat copper theft and promote safety
HOUSTON - Jan. 9, 2026 - CenterPoint Energy participated in a critical infrastructure task force meeting alongside multiple local law enforcement agencies and representatives from regional communications providers to address copper theft affecting essential services across Greater Houston.
CenterPoint and public safety partners shared information, demonstrated materials and equipment, and outlined coordinated response efforts to prevent theft and protect the reliability of electricity and telecommunications systems. The session included hands-on learning for law enforcement officers, enabling them to examine a wide array of cables and components frequently targeted by thieves.
"Copper theft isn't just a property crime, it's a direct threat to public safety and the reliability of critical services," said Robert Carson with the Houston Police Metal Theft Unit. "By training law enforcement officers to recognize stolen materials and understand the impact of these thefts, we're strengthening our ability to protect communities and hold offenders accountable."
Copper theft can lead to service disruptions, safety hazards, and costly repairs, while exposing communities and responders to additional risk. Thursday's task force meeting included incident reporting, evidence collection and recovery, and hardening strategies in an effort to reduce theft and protect critical infrastructure.
"Protecting critical infrastructure is a team effort," said Jason Vaughn, CenterPoint Corporate Security Director. "We appreciate our partners in law enforcement and across the utility and communications sectors for coming together to prevent theft and keep essential services reliable for our customers."
CenterPoint encourages the public to help by reporting suspicious activity near electrical equipment, substations, or overhead lines. If you see something, say something. Call 911 for emergencies and your local non-emergency line for non-urgent concerns.
About CenterPoint Energy, Inc.
As the only investor owned electric and gas utility based in Texas, CenterPoint Energy, Inc. (NYSE: CNP) is an energy delivery company with electric transmission and distribution, power generation and natural gas distribution operations that serve more than 7 million metered customers in Indiana, Minnesota, Ohio and Texas. As of September 30, 2025, the company owned approximately $45 billion in assets. With approximately 8,300 employees, CenterPoint Energy and its predecessor companies have been in business for more than 150 years. For more information, visit CenterPointEnergy.com.
Copyright © 2026 CenterPoint Energy - Energy for what matters most™
Use of this site constitutes agreement to our Online Terms & Conditions and Privacy Policy.
En EspañolCopyright © 2026 CenterPoint Energy - Energy for what matters most™
Use of this site constitutes agreement to our Online Terms & Conditions and Privacy Policy.
CenterPoint Energy Inc. published this content on January 13, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on January 13, 2026 at 21:21 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]