NALC and the Postal Service release jointly-developed document regarding the New Employee Experience Retention and Mentoring Program (NEERMP).

July 09, 2025

NALC and the Postal Service have released a jointly-developed document providing the mutual understanding of issues related to the New Employee Experience Retention and Mentoring Program (NEERMP). The program, which began on July 1, and is new for most of the country, was designed with the intent of improving communication between new letter carriers and their managers and co-workers, providing work experiences that give new letter carriers the ability to learn their jobs at a more moderate pace, and providing them with continuing education beyond the Carrier Academy and the on-the-job instruction stages. The document, M-02010 in NALC's Materials Reference System (MRS), provides answers to commonly asked questions about the program. The document will be updated in the future if additional agreements are reached on matters related to the NEERMP.