Amazon.com Inc.
05/13/2025 | Press release | Distributed by Public on 05/13/2025 08:19
12 ways Amazon is making devices more accessible for customers with disabilities
Call Translation & Captioning
Call Translation leverages AI to allow customers who may have hearing disabilities, or speak different languages, to have their Alexa audio and video calls translated in real time. This not only allows customers to communicate across languages, but also allows customers customers who are Deaf and hard of hearing to communicate with loved ones, as they get live call captioning.
Call Captioning means all Alexa calls and Drop Ins are captioned in real time on the Alexa app and Echo Show devices, and in the language of a customer's choice to more easily communicate with friends and family. For customers with hearing disabilities, it's simple as turning on captions in the Alexa app or giving a verbal command to the Echo Show.
Amazon.com Inc. published this content on May 13, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on May 13, 2025 at 14:19 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at support@pubt.io