The University of Tennessee Health Science Center
04/22/2026 | News release | Distributed by Public on 04/22/2026 08:19
Introducing TechTriage: ITS’s New IT Chatbot
Information Technology Services (ITS) is pleased to announce the launch of our new IT chatbot, TechTriage.
TechTriage is designed to provide quick, convenient support for common IT-related needs and can be accessed directly through TechConnect.
Simply visit TechConnect and click the orange conversation bubble located in the lower-right corner of the home page to get started.
How TechTriage Can Help
Use TechTriage to:
- Find information available in TechConnect
- Get answers to basic IT troubleshooting questions
- Locate the appropriate service request to receive support from an ITS technician
TechTriage is a great first stop when you're not sure where to begin or need quick guidance.
Need Additional Help?
As always, you can also get IT support by:
- Calling the Service Desk at 901.448.2222
- Visiting the Service Desk in person on the 6th floor of the Lamar Alexander Building
We encourage you to give TechTriage a try and see how it can help support your IT needs.
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The University of Tennessee Health Science Center published this content on April 22, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on April 22, 2026 at 14:19 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]