Elevating Clinical Excellence: Don’t Miss These Transformative Sessions at HUB25

Healthcare is evolving and so is the way we lead, collaborate, and care. At NRC Health's Human Understanding Beyond | HUB25conference, the Clinical Strategies concurrent sessions will offer a powerful lineup of thought-provoking discussions designed to help healthcare leaders drive meaningful change.

Whether you're focused on improving patient satisfaction, enhancing staff well-being, or embedding compassion into clinical practice, these sessions will deliver actionable insights and strategies to elevate your organization's performance.

Here's a closer look at the three must-attend Clinical Strategy sessions at HUB25:

The Influence of Leadership and Culture on Engagement, Well-Being, and Patient Satisfaction

Presented by: Thomas Howell Jr., M.D., Faculty Strategic Advisor, NRC Health

In today's healthcare landscape, leadership isn't just about decision-making-it's about shaping culture. This session dives deep into how leadership behaviors and core organizational values directly impact staff engagement, employee well-being, and patient satisfaction, especially in community hospital settings.

Dr. Thomas Howell Jr. will guide attendees through the ripple effects of leadership values on workplace culture and care quality. Participants will explore how a values-driven environment can support both staff and patients, ultimately leading to better outcomes and a more resilient workforce.

Key Takeaways:

• Discover the organizational and leadership values that foster a culture of excellence.
• Understand the interconnectedness of staff engagement and patient satisfaction.
• Learn how to align leadership practices with core values to enhance both employee and patient experiences.

Driving Excellence Through Collaboration: Integrating Magnet into Your Experience Strategy

Presented by:
Ashley Nelson, M.S., B.S.N., RN, Strategic Advisor, Nursing, NRC Health
Dr. Teresa L. Anderson, Ed.D., M.S.N., NE-BC, CEO, Oculi Data

Magnet recognition is a gold standard in nursing excellence-but what happens when you integrate Magnet principles into your patient experience strategy? This session, led by Ashley Nelson and Dr. Teresa Anderson, explores the power of cross-functional collaboration in achieving Magnet-level outcomes.

Attendees will learn how shared governance, team-based care, and real-world feedback loops can transform patient experience initiatives. Through compelling examples and lessons learned, this session will show how to build sustainable structures that turn feedback into action and drive measurable improvements.

Key Takeaways:

• Understand how Magnet principles align with patient experience goals.
• Explore collaboration strategies that strengthen nursing and patient experience partnerships.
• Apply real-world lessons to build sustainable systems that support Magnet-level excellence.

Moving Compassion from Posters to Practice

Presented by:

Pantea Vahidi, Founder, Compassion Clinic

Compassion is everywhere in healthcare-on posters, in mission statements, and in values declarations. But how often is it truly operationalized? In this powerful session, Pantea Vahidi challenges attendees to move compassion from an abstract ideal to a measurable, actionable skill.

Participants will learn to define compassion in practical terms, distinguish it from empathy and kindness, and embed it into daily clinical and leadership interactions. Backed by neuroscience and evidence-based strategies, this session empowers healthcare professionals to use compassion as a well-being intervention that improves both patient outcomes and workforce resilience.

Key Takeaways:

• Explore the neurobiological mechanisms of compassion.
• Implement evidence-based strategies to integrate compassion without increasing burnout.
• Expand your compassion toolkit to enhance care delivery and team well-being.

Why These Sessions Matter

The Clinical Strategies track at HUB25 is more than a series of presentations-it's a call to action for healthcare leaders to rethink how they lead, collaborate, and care. These sessions offer a unique blend of strategic insight, scientific evidence, and real-world application, making them essential for anyone committed to improving the human experience in healthcare.

Whether you're a nurse leader, hospital administrator, or patient experience advocate, attending these sessions will equip you with the tools you need to:

• Build a culture of compassion and excellence.
• Strengthen interdisciplinary collaboration.
• Drive measurable improvements in patient and staff outcomes.

Join Us at HUB25

HUB25 is your opportunity to connect with forward-thinking healthcare professionals, learn from industry experts, and bring back strategies that make a real difference. The Clinical Strategies concurrent sessions are a highlight of the event-don't miss your chance to be part of the conversation.

Register today!