Winter Readiness 2025

LITTLE ROCK, Ark. - Entergy Arkansas is prepared for the winter season ahead and encourages customers to prepare as well. According to the National Oceanic and Atmospheric Administration's climate forecast, while some northern areas may see cooler, wetter conditions, the South will likely trend warmer and drier. Regardless of the intensity of the season, we are ready and want customers to be ready, too.

"As we head into the colder months, our priority is simple - keeping Arkansans powered, informed, and prepared," said Adam Effrein, VP of reliability and power delivery operations. "Our teams work year-round to strengthen the grid and sharpen our response plans so that when winter weather moves in, we can respond quickly and safely. No matter what the season brings, our commitment to our customers doesn't change."

Prepared for winter weather
We have taken a series of proactive pre-winter actions to prepare to serve our customers during extreme temperatures, including but not limited to:

• Insulating critical power plant equipment to withstand lower temperatures.
• Insulating or draining piping within power generation to prevent freezing and breaks.
• Inspecting and maintaining substations and transmission lines critical to the grid.
• Completing additional vegetation trimming to reduce tree-related outages.
• Reviewing emergency response plans and positioning crews and equipment.

Our proactive approach has a demonstrated track record of success. Even if we live or work where extremely cold temperatures are not common, it's still important to be prepared for freezing and inclement weather.

"While we're doing everything we can to prepare, we also encourage our customers to take a few simple steps now," Effrein said. "Winterizing your home, checking your emergency supplies, and updating your contact information go a long way toward keeping your family safe, warm and connected ted when temperatures drop."

Customers should prepare now
Customers should also take steps to prepare their homes and families for potential winter weather impacts. Entergy's Storm Center website provides information on making an emergency plan, assembling a disaster supply kit, and safely operating backup generators. Customers are also encouraged to download the Entergy mobile app and sign up for outage text alerts to stay informed during severe weather. Visit entergy.com/stormcenter to access all these resources and more.

Customers can also verify contact information on myEntergy before severe weather strikes, so they receive our notifications. Customers can report an outage quickly and easily through our digital options - using either our free mobile app, online at myEntergy.com or by texting OUT to 36778.

"Winter weather can be unpredictable, but preparation makes all the difference," said Ventrell Thompson, VP of customer service. "We're strengthening the grid before and after the storm because our customers are at the heart of every decision we make. Together, we can weather any storm."

About Entergy Arkansas
Entergy Arkansas, LLC provides electricity to approximately 735,000 customers in 63 counties. Entergy Arkansas is a subsidiary of Entergy Corporation. Entergy produces, transmits and distributes electricity to power life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We're investing for growth and improved reliability and resilience of our energy system while working to keep energy rates affordable for our customers. We're also investing in cleaner energy generation like modern natural gas, nuclear and renewable energy. A nationally recognized leader in sustainability and corporate citizenship, we deliver more than $100 million in economic benefits each year to the communities we serve through philanthropy, volunteerism and advocacy. Entergy is a Fortune 500 company headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. Learn more at entergyarkansas.com and connect with @EntergyARK on social media. Entergy Arkansas is a subsidiary of Entergy Corporation NYSE: ETR.

Media inquiries:
Lamor Williams
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501-377-3525