City of Tyler, TX

09/12/2025 | Press release | Distributed by Public on 09/12/2025 12:13

Water Business Office temporary payment system outage due to maintenance

The Water Business Office (WBO) learned Friday, Sept. 12, that due to required maintenance, the payment system will be unavailable starting at 6 p.m. and continuing until early Monday morning. We apologize for the short notice regarding this scheduled maintenance.

To accommodate this outage, WBO will extend the due date for late payment deadlines to Tuesday, Sept. 16, at 10 a.m. During this period, the phone payment system, online payments and drive-thru kiosk will not be available.

This maintenance may also affect cash payments made at local retailers, including Walmart, Dollar General, Walgreens, CVS, and Office Depot.

The Water Business Office is located at 511 W. Locust St. and is open Monday through Friday from 8 a.m. until 5 p.m.

City of Tyler, TX published this content on September 12, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on September 12, 2025 at 18:13 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]