City of Alexandria Launches Enhanced Alex311 Portal & App

The City of Alexandria is proud to announce the launch of the upgraded Alex311 app and portal, just in time for the holidays! Our newly designed platform makes connecting with City services more convenient, whether you're at home or out and about in Alexandria.

What's New for Alex311?

The Alex311 portal and app are now more user-friendly, with a modern, accessible, mobile-responsive design. The latest version of the Alex311 app is set to launch on December 22!

Get Started With the New Platform

Visit alexandriava.gov/Alex311 or download the Alex311 app from your favorite app store. The Alex311 app is available for Apple and Android devices. The website can be used on any computer or mobile device. Explore how easy it is to access City services right at your fingertips. We would love to hear your thoughts and feedback!

Connect with Alex311

To keep up with the latest updates, features, and tips for using the new Alex311 app, follow us on X (Twitter)and Facebookby searching our username: @Alexandriava311.

For questions or help using the new platform, call our Alex311 contact center at 703.746.4311 or by dialing 311. We look forward to serving you with the new Alex311 experience!

For reasonable disability accommodation, contact Tenesia Wells at [email protected] or call 703.746.4311, Virginia Relay 711.

If you prefer communication in another language, free interpretation and translation services are available to you. Please email [email protected]or call 703.746.3960.