Helping not-for-profits thrive in the age of AI: a major initiative to uplift sector’s digital capability by 2030

Wednesday, 6 May 2026

A new initiative designed to strengthen the digital capability and security of the not-for-profit (NFP) sector has been launched today by leading NFP social enterprise Infoxchange in collaboration with PwC Australia.

As technology and artificial intelligence reshapes service delivery, 'NFP Digital Futures' aims to streamline a fragmented approach to investment and initiatives by 2030, enabling scalable and sustainable technologies and digital platforms to be widely deployed across the sector.

This coordinated response will allow not-for-profits to address critical pressures that limit the ability of organisations to meet record community demand by boosting responsible AI adoption, building stronger foundations, and securing against digital threats.

A recent report by Infoxchange revealed a systemic digital capability gap in the sector, with 50% of NFPs lacking basic cybersecurity protocols. While 67% are using generative AI, only 14% have an AI policy or guideline in place.

PwC Australia's Chief Sustainability Officer John O'Donoghue said unlocking trusted technologies, with robust frameworks, will accelerate greater efficiencies and uplift productivity.