The Army Wants to Hear What You Think About Its Housing

WASHINGTON - The U.S. Army is launching its annual Tenant Satisfaction Survey on March 2, 2026, to gather feedback from over 200,000 tenants in privatized, government-owned, and government-leased housing. This confidential and voluntary survey is a critical tool for the Army to assess and improve the quality of life for Soldiers and their families.

The survey, administered by the neutral third-party firm CEL & Associates Inc., will be open for 60 days. The results will be instrumental in guiding future improvements to housing, resident services, and community amenities across all Army installations.

"Quality housing is fundamental to Soldier and Family readiness," said Mr. Jordan Gillis, Assistant Secretary of the Army for Installations, Energy and Environment. "We are committed to holding ourselves and our partners accountable, and that starts with listening. I strongly encourage every eligible resident to complete the survey and share their experience so we can continue improving Army housing across the enterprise."

The Army is dedicated to providing safe and reliable homes. "The survey is the Army's annual evaluation to assess the effectiveness of all housing assets and services that are provided," stated Mr. David Dentino, Deputy Assistant Secretary of the Army for Installations, Housing & Partnerships. "It's our goal each year to exceed expectations and provide safe and reliable homes for service members and families. This year we are confident that the responses will assist with improving the health and welfare of our Army Housing residents resulting in meeting the Army Readiness mission."

The survey aims to identify areas for enhancing communication with residents, addressing any deficiencies, and prioritizing improvements that are most important to the community's well-being.

Tenants who do not receive the survey email should contact their local garrison Army housing office.