City of Phenix City, AL

09/22/2025 | Press release | Distributed by Public on 09/22/2025 14:57

Expected Utility Billing Delays

Thank you for your patience!

During a recent upgrade to our computer software, our computer system was out of service, which caused a delay in reading meters and generating bills. We are currently running approximately 2 weeks behind on billing. We apologize for the inconvenience and appreciate your patience as we work diligently to catch up.

Late fees will be assessed 21 days after the bill date and disconnection for nonpayment will be on the 26th day after the bill date.

Thank you,

Phenix City Utilities

City of Phenix City, AL published this content on September 22, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on September 22, 2025 at 20:57 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]