University Dining Services moving to self-operation model

Meliora Catering is changing the waybookings are made as part of the change.

The University of Rochester is taking steps to innovate its campus dining, retail, and catering programs on the River Campus and at the Eastman School of Music. University leaders and Dining Services personnel have spent the past two years evaluating the current operations model and identifying opportunities for improvement, efficiency, and greater flexibility. As a result of this evaluation, beginning July 1, 2025, the University will move to a self-operation model. This change will allow the University to improve the dining experience for students, faculty, staff, and visitors.

The University's transition from vendor (Aramark / Harvest Table) to self-operation is expected to be complete for the start of the fall semester, with benefits of this new model including:

• Opportunity to create an outstanding dining experience centered around a nutritious, global, and authentic cuisine.
• Greater flexibility to adjust dining programs and options based on student needs.

• Continued partnerships with local farmers, restaurants, and product vendors.

• Complete oversight of dining team members, including management.

• Career advancement pathway for union represented dining team members into University management.

• Direct management of vendor partnerships and contracts, creating opportunities for program enhancements.

Important change to Meliora Catering

As part of the move to self-operation, beginning July 1, Meliora Catering will be operated and managed directly by University Dining Services. Events scheduled to occur before July 1 will not be affected by this change and these catering bookings will proceed as currently contracted. For events currently booked or scheduled to take place after July 1, please reach out to Campus Dining directly at cateringquestions@rochester.edu to coordinate.

Further details will be provided over the coming months regarding the transition to self-operation. Any questions can be sent to universitystudentlife@rochester.edu.