Tennessee Court Allows Consumer Protection Case Against Roblox to Proceed

Tennessee Court Allows Consumer Protection Case Against Roblox to Proceed

The Chancery Court of Williamson County has denied Roblox Corporation's request to throw out Tennessee's consumer protection lawsuit against the company, allowing the case to move forward.

The State sued Roblox in December 2025, alleging that the company misled parents and children about the safety of its platform to lure in children. According to the State, Roblox made specific, detailed promises about safety-including that the company reviewed every uploaded image, video, and audio file before it went live, that safety moderators monitored the platform around the clock, and that the company removed harmful content within minutes. But Tennessee alleges that Roblox knowingly broke those promises.

Roblox asked the Court to dismiss the case, arguing that both Section 230, a federal law that provides protections for online platforms regarding content posted by their users, and the First Amendment shielded it. Roblox also argued that the State did not allege sufficient facts to show Roblox's deception.

The Court rejected those arguments. The Court ruled that this case is about what Roblox said about its own safety features, not content posted by users. The Court also ruled that the State's claim is sufficiently detailed to move forward under the Tennessee Consumer Protection Act, and that neither Section 230 nor the First Amendment bars it.

"Roblox told parents it was a safe platform for their kids despite evidence that it wasn't. The Court's ruling means that Roblox will have to answer for those statements," said Tennessee Attorney General Jonathan Skrmetti. "We will keep pursuing accountability for Tennessee families."

This order is not a final determination of whether Roblox actually deceived Tennessee consumers. It allows the State to proceed and prove its case.