Compass Inc.

06/16/2025 | Press release | Distributed by Public on 06/16/2025 11:51

Compass: On A Mission to Transform How Agents Work, Unveils The Next Evolution of Compass AI

June 16, 2025

Compass: On A Mission to Transform How Agents Work, Unveils The Next Evolution of Compass AI

New York, NY - June 16, 2025 - Compass (NYSE: COMP), the largest residential real estate brokerage in the United States by sales volume, announces the next phase of Compass AI as it continues to elevate how technology supports real estate agents. From the very start, Compass has focused on building a future where agents build relationships and technology manages administrative tasks. This new release will introduce a proactive, voice-activated AI-powered assistant that provides real-time support and automation, enabling agents to streamline their workflows across various operations.

Compass agents will be able to run their business from anywhere without needing to touch a screen, including completing tasks such as drafting emails, creating follow-ups, developing marketing collateral, and sending client invitations to Compass One through voice activation. The AI assistant will also deliver proactive recommendations, surfacing follow-up opportunities, and highlighting the most important actions each day to keep deals on track.

"We're building something that will transform the way agents work," said Compass Founder & CEO Robert Reffkin. "This next phase of Compass AI will provide agents with more automation, insights, and personalized recommendations - all embedded in the platform they use every day. Whether they're heading into a listing appointment or prepping for an open house, everything they need will be available to them, no matter where they are."

At launch, the next phase of Compass AI will empower agents with:

  • Smarter Insights: Compass AI pulls from buyer behavior, open house activity, listing engagement, and CRM insights to surface the most important follow-up opportunities.

  • Customized Listing Presentations: Create property-specific presentations in minutes to share with clients.

  • Compass One Invitations: Instantly draft and send client invites to Compass One, guiding them through every phase of their real estate journey.

  • Real-Time Collections Updates: Build and update property Collections in minutes to give clients immediate access to new listings that match their search criteria.

  • Automated Contact Management: Create, update, and organize client contacts within the Compass CRM to ensure every interaction is tracked and actionable.

  • Curated Transaction Timelines: Attach and manage timelines for each deal to track milestones and stay on schedule.

As agents use the platform, Compass AI continues to learn and improve, identifying which clients need follow-up, which listings are gaining traction, and what next steps will move a deal forward.

"Compass AI started as a way to help agents save time on everyday tasks," said Shay Artzi, SVP Engineering at Compass. "Now, it's become a true business partner: automating complex tasks, surfacing real-time insights, and delivering personalized recommendations that help agents deliver better experiences for their clients."

Because Compass operates the only end-to-end platform in the real estate industry, it is uniquely positioned to deliver this level of AI innovation.

More information about the next version of Compass AI will be shared later this year.

To learn more and view a short product demo, click here.

About Compass
Compass is the largest residential real estate brokerage in the United States by sales volume. Founded in 2012 and based in New York City, Compass provides an end-to-end platform that empowers its residential real estate agents to deliver exceptional service to seller and buyer clients. The platform includes an integrated suite of cloud-based software for customer relationship management, marketing, client service, brokerage services and other critical functionality, all custom-built for the real estate industry. Compass agents utilize the platform to grow their business, save time and manage their business more effectively. For more information on how Compass empowers real estate agents, one of the largest groups of small business owners in the country, please visit https://www.compass.com.
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