Erie County Clerk

04/28/2026 | Press release | Distributed by Public on 04/28/2026 11:45

Kearns Announces Grand Opening of Northtowns Outreach Center at Eastern Hills Mall

Clerk's Outreach Center will ensure all Erie County residents have convenient access to vital government resources

Erie County, NY - Erie County Clerk Michael P. Kearns is proud to announce the grand opening of its new Northtowns Outreach Center, conveniently located inside the Eastern Hills Mall, directly adjacent to the Erie County Auto Bureau. This new location expands access to essential government services offered by the County Clerk's Office for residents of Alden, Amherst, Clarence, Grand Island, Kenmore, Lancaster, Newstead, and the Tonawandas.

The Northtowns Outreach Center will officially open Monday, May 4th and operate the following hours:

  • Monday and Wednesday: 10:00 a.m. - 6:00 p.m.
  • Saturday: 9:00 a.m. - 1:00 p.m.

The Outreach Center will offer a wide range of services, including:

  • Acceptance of new U.S. passport applications
  • On-site passport photo services
  • Assistance with DMV-related forms and scheduling appointments
  • Distribution of various departmental forms and guidance
  • Enrollment for veterans in the Clerk's THANK-A-VET Discount Card Program
  • Registration for the William J. Donovan Book of Merit honoring Purple Heart recipients

"This 'Northtowns Outreach Center reflects our continued commitment to bringing government services directly to the people we serve," said Erie County Clerk Michael P. Kearns. "Following the tremendous success of our Southtowns Outreach Center, it was a natural step to expand this model to the Northtowns. By meeting residents where they live, we're making it easier, quicker and more convenient to access important services while strengthening our connection to the community."

The addition of the Northtowns Outreach Center underscores the Clerk's Office's ongoing efforts to enhance customer service, improve accessibility, and ensure all Erie County residents have convenient access to vital government resources. No appointments are required at either Outreach Center location, allowing residents to access services at their convenience.

A ribbon-cutting ceremony is scheduled for "opening day" at the Eastern Hills Mall Outreach Center on Monday, May 4th. For more information, visit erie.gov/clerk or contact the Erie County Clerk's Outreach Center at 716-858-8864.

Erie County Clerk published this content on April 28, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on April 28, 2026 at 17:45 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]