Mount Sinai Fuster Heart Hospital Recognized by Press Ganey for Patient Experience Excellence

Mount Sinai Fuster Heart Hospital Recognized by Press Ganey for Patient Experience Excellence

Cardiology faculty practice is the only heart center in New York to receive the Pinnacle of Excellence Award

The Mount Sinai Fuster Heart Hospital's cardiology faculty practice has received the 2024 Human Experience Pinnacle of Excellence Award® from Press Ganey, one of the nation's leading patient experience organizations.

The faculty practice is located at The Mount Sinai Hospital and has several physicians with top expertise in cardiovascular care. It is one of 10 heart centers across the country, and the only one in New York, to receive this prestigious award placing iton the leading edge of patient-centered care. This faculty practice includes physicians who see patients for general cardiology, interventional cardiology, cardiac electrophysiology, heart failure, valvular heart disease, women's heart disease, adult congenital heart disease, vascular medicine, and cardiovascular genetics. This same faculty practice received the 2023 Human Experience Pinnacle of Excellence Award® from Press Ganey.The Pinnacle of Excellence Awardrecognizes top-performing health care organizations for achieving and maintaining consistently high levels of excellence in patient experience. Winners are identified based on performance for three full years of data, from April 2021 to March 2024, for patient experience, employee engagement, physician engagement, or clinical quality performance.

"This award further demonstrates our commitment to serving our patients and providing a seamless experience," says Valentin Fuster, MD, PhD, President of Mount Sinai Fuster Heart Hospital.

"Mount Sinai raises the bar for cardiovascular care to redefine the health care experience," says Deepak L. Bhatt, MD, MPH, MBA, FACC, FAHA, FESC, MSCAI, Director of Mount Sinai Fuster Heart Hospital and the Dr. Valentin Fuster Professor of Cardiovascular Medicine at the Icahn School of Medicine at Mount Sinai.

As a winner of the Press Ganey Human Experience Pinnacle of Excellence Award®, Mount Sinai Fuster Heart Hospital has ranked in the top 5 percent of health care providers in delivering patient experience over a minimum of three years. Press Ganey works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.

Mount Sinai Is a World Leader in Cardiology and Heart Surgery

Mount Sinai Fuster Heart Hospital at The Mount Sinai Hospital ranks No. 4 nationally for cardiology, heart, and vascular surgery, according to U.S. News & World Report®.It also ranks No. 1 in New York and No. 6 globally according to Newsweek's"The World's Best Specialized Hospitals."

It is part of Mount Sinai Health System, which is New York City's largest academic medical system, encompassing seven hospitals, a leading medical school, and a vast network of ambulatory practices throughout the greater New York region. We advance medicine and health through unrivaled education and translational research and discovery to deliver care that is the safest, highest-quality, most accessible and equitable, and the best value of any health system in the nation. The Health System includes approximately 9,000 primary and specialty care physicians; 11 free-standing joint-venture centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and 45 multidisciplinary research, educational, and clinical institutes. Hospitals within the Health System are consistently ranked by Newsweek's® "The World's Best Smart Hospitals" and by U.S. News & World Report's® "Best Hospitals" and "Best Children's Hospitals." The Mount Sinai Hospital is on the U.S. News & World Report's® "Best Hospitals" Honor Roll for 2024-2025.

For more information, visit https://www.mountsinai.org or find Mount Sinai on Facebook, Twitter and YouTube.

About the Mount Sinai Health System

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, employing 48,000 people across its hospitals and more than 400 outpatient practices, as well as more than 600 research and clinical labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time-discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it.

Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes approximately 9,000 primary and specialty care physicians and 11 free-standing joint-venture centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida. Hospitals within the System are consistently ranked by Newsweek's® "The World's Best Smart Hospitals, Best in State Hospitals, World Best Hospitals and Best Specialty Hospitals" and by U.S. News & World Report's® "Best Hospitals" and "Best Children's Hospitals." The Mount Sinai Hospital is on the U.S. News & World Report® "Best Hospitals" Honor Roll for 2024-2025.

For more information, visit https://www.mountsinai.org or find Mount Sinai on Facebook, Twitter and YouTube.