[Notice] Upgrade of Corporate Internet Banking – New interface and features

Dear Valued Corporate Customers,

As part of our continuous efforts to provide you with a smoother, more intuitive, and enhanced when using our Internet Banking service, effective September 27^th, 2025, Shinhan Bank Vietnam Ltd. ("Shinhan Bank") will upgrade the interface and enhance key features with following highlights:

1. Modern and user-friendly interface

• A refreshed design that enables easier navigation, faster searches, and quicker transactions.
• Optimized screens for payment and savings accounts to make every action more convenient.

1. Enhanced transfer functions

• "Shinhan internal transfer" and "Domestic transfer" have been consolidated into a single option: Domestic Single Transfer.
• The international transfer interface has been improved, with integrated transaction inquiry functions for simpler and faster operations.

1. Optimized for corporate customers with multi-level users

• The initial setup process for administrator users has been reorganized and clarified.
• User management steps have been streamlined to improve efficiency and reduce configuration errors.

We trust these enhancements will bring you a refreshed digital banking experience, saving you time and improving transaction efficiency.

For further assistance, please contact:
- Contact Center (24/7 Hotline): 1900 1577 (domestic) | +84 28 38668830 (international);
- Or visit any Shinhan Bank Branch/Transaction Office nationwide.

Sincerely,
Shinhan Bank Vietnam Ltd.