University of Cincinnati

11/10/2025 | Press release | Distributed by Public on 11/10/2025 14:03

Duo authentication changes coming January 2026

Duo authentication changes coming January 2026

UC Office of Information Security recommends push notifications with Duo Mobile App

By Emily Baute Email EmilyEmail Emily
2 minute read November 10, 2025 Share on facebook Share on Twitter Share on LinkedIn Share on Reddit Print StoryLike

Effective Wednesday, Jan. 21, 2026, Duo authentication via SMS text messages and phone calls will no longer be supported.

This change is part of the University of Cincinnati's ongoing efforts to enhance security and protect the UC community from increasingly sophisticated phishing attacks that target these less secure methods.

Use Duo Push with the Duo Mobile App

The UC Office of Information Security strongly recommends using the Duo Mobile App on an iOS or Android mobile device (e.g., smartphone or tablet) for multifactor authentication (MFA).

If you're using SMS text messaging or phone calls to authenticate with Duo, please switch to the Duo Mobile app as soon as possible, but prior to the deadline of Wednesday, January 21, 2026.

  • Duo Mobile supports Duo Push, which provides the most secure and user-friendly authentication experience. It also supports the "Remember Me" feature, allowing you to bypass Duo MFA authentication on the same device and app/browser for up to 30 days-providing security and an even better user experience.
  • Visit uc.edu/2fa for step-by-step instructions on enrolling your device.

No smartphone or tablet? No problem!

Alternative secure Duo authentication methods are available. For more information on these options, or if you require accessibility accommodation related to this change, please visit uc.edu/2fa.

Need help?

Please contact the IT Service Desk If you have questions or need assistance.

  • Submit a ticket.
  • Or, call us.
    • From a personal phone, dial 513-556-HELP (4357); select option 2.
    • From a university phone on campus, dial 6-HELP (4357); select option 2.

Tags

  • Student Experience
  • Faculty Staff
  • Digital Technology Solutions

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University of Cincinnati published this content on November 10, 2025, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on November 10, 2025 at 20:03 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]