University of Cincinnati

02/06/2026 | Press release | Distributed by Public on 02/06/2026 16:42

Duo Mobile App to stay connected to UC systems

Download the Duo Mobile App to stay connected to UC systems

Duo authentication with SMS text messages and phone calls ended in January

2 minute read February 6, 2026 Share on facebook Share on Twitter Share on LinkedIn Share on Reddit Print StoryLike

Students, faculty, and staff still using SMS text messaging or phone calls to authenticate with Duo at the University of Cincinnati need to switch to the Duo Mobile app as soon as possible to ensure uninterrupted access to UC systems.

Duo Mobile supports Duo Push, which provides the most secure and user-friendly authentication experience.

This change is part of the university's ongoing efforts to enhance security and protect users from increasingly sophisticated phishing attacks that target these less secure methods.

Learn more and find instructions under "How to switch from Text/Call to Duo Push" at uc.edu/2fa.

No smartphone or tablet? No problem!

Alternative secure Duo authentication methods are available. For more information on these options, or if you require accessibility accommodation related to this change, please visit uc.edu/2fa.

Additional details to know.

Duo has announced support updates:

  • Effective March 31, 2026 - Duo will require Mobile App versions of 4.85.0 or higher.
  • Effective April 16, 2026 - Duo will end support of Apple iOS 16 and Android 11.

For more information on these changes, please visit uc.edu/2fa.

Need help?

Please contact the IT Service Desk If you have questions or need assistance.

  • Submit a ticket.
  • Or, call us.
    • From a personal phone, dial 513-556-HELP (4357); select option 2.
  • From a university phone on campus, dial 6-HELP (4357); select option 2.

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University of Cincinnati published this content on February 06, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on February 06, 2026 at 22:42 UTC. If you believe the information included in the content is inaccurate or outdated and requires editing or removal, please contact us at [email protected]