City Warns of Phishing Emails Requesting Payment

The City of Tucson Planning and Development Services Department (PDSD) is alerting the public to fraudulent emails circulating that appear to come from the department and the permitting system.

PDSD does not request payment or wire transfers by email or phone. If you receive a message asking for payment, please do not respond. All official PDSD permit invoices are sent exclusively from [email protected]. Any payment request from a different address was not from the City.

The City is taking this matter seriously and is working with City IT partners to investigate the issue and protect customers. Updates will be provided as more information becomes available.

For questions about permits, contact PDSD at 520-791-5550.

If you responded to one of these emails and submitted a payment, contact your bank or financial institution and report the incident to the FBI's Internet Crime Complaint Center at ic3.gov as soon as possible. Acting quickly improves your chances of recovering your funds.

The City encourages the public to reach out and confirm any correspondence that they feel unsure about by calling 311 to be connected with the appropriate department.